LIBRARY

DESCRIPTION

Libraries have moved away from the collection of print products to extensive collections of digital resources. Gradually, libraries have developed tutorial and other assistance tools to support students in learning how to access those digital resources and develop appropriate research skills.

QUALITY INDICATORS

1. Students have access to library support personnel.

2. Students have access to library materials and databases.

3. Students have access to library workshops and tutorial library skills.

SUGGESTED PRACTICES

• 24/7 help desk support services or "Ask a Librarian" chat gives students access to live support that will guide the students through research strategies and availability of digital resources to answer research questions. Libraries often form collaborative agreements to extend the on-campus support to online and beyond the typical operating hours.
• The library participates in agreements and partnerships that allow bulk purchasing or sharing of resources.
• Students have access to online tutorials or guides on how to navigate the resources available at the library and topics that libraries often provide workshops for the campus courses.
• LibGuides are developed upon the request of instructors to provide quick links to digital content for particular topics.