Privacy Policy for GNZY™

Effective Date: August 7th, 2025
Platform: iOS
App Version: 1.0.0 and above
Developer: GNZY™ -  SPIKE MEDIA PRIVATE LIMITED
Contact: hello@gnzy.in | gnzy.dev@gmail.com

1. Introduction

GNZY™ is an interactive e-commerce platform that offers a personalized shopping experience. This Privacy Policy outlines how we collect, use, and protect your data in compliance with Apple's App Store Review Guidelines, App Tracking Transparency (ATT), and other relevant privacy frameworks.

2. Data Collection and Usage

2.1 Data Collected

We collect the following data types, as disclosed in our App Store Privacy Nutrition Label:

• Personal Information: Name, email address, phone number, gender, and preferences.

• User Content: Product reviews and images.

• Browsing Data: Items viewed, added to cart, moodboarded, or purchased.

• Usage Data: App interactions, session duration, and navigation paths.

• Device Information: IP address, device type, operating system, and app version.

• Location Data: Approximate location (if permission is granted).

• Payment Information: Processed securely via third-party payment processors; we do not store payment details.
  
  

2.2 Purpose of Data Collection

Your data is used to:

• Personalize product recommendations and content.

• Facilitate transactions and manage deliveries.

• Improve app performance and user experience.

• Communicate promotions, restocks, and new launches.

• Conduct analytics to enhance our services.
  
  

3. User Consent and App Tracking Transparency (ATT)

In accordance with Apple's ATT framework:

• We do not track users across apps and websites owned by other companies for advertising purposes.

• If tracking were to be implemented in the future, we would request explicit permission through Apple's ATT prompt before collecting data for that purpose.

• Users can manage their tracking preferences in the device settings under "Privacy & Security" > "Tracking."
  
  

4. Permissions and Access

GNZY™ requests the following permissions to enhance functionality:

• Location (Optional): To provide location-based recommendations and auto-fill shipping addresses.

• Camera & Photos (Optional): To allow users to upload images for product reviews.

• Storage (Optional): To cache app data for improved performance.

Permissions are requested transparently, and users can manage or revoke them through their device settings at any time.

5. User-Generated Content (UGC) and Moderation

Users can post product reviews and images. To maintain a safe environment:

• All UGC is moderated to prevent inappropriate or offensive content.

• Sharing personal information (e.g., phone numbers, addresses) in reviews or images is prohibited.

• Users under 13 are not permitted to post UGC.

• Violations of these guidelines may result in content removal or account suspension.
  
  

6. Data Sharing with Third Parties

We do not sell or share personally identifiable information (PII) with third parties. Data is shared only in the following circumstances:

• Service Providers: For payment processing, delivery, and analytics.

• Legal Requirements: To comply with legal obligations or respond to lawful requests.

All shared data is anonymized and aggregated to protect user privacy.

7. Data Security and Retention

We implement robust security measures, including encryption and regular audits, to protect your data. Personal data is retained only as long as necessary:

• Active accounts: Data is retained to provide services.

• Inactive accounts: Data is deleted or anonymized after 24 months of inactivity, unless retention is required by law.
  
  

8. Children's Privacy

GNZY™ is designed for users aged 13 and above. We do not knowingly collect, process, or store personal data of children under 13. If we become aware that a user under 13 has provided personal data without verified parental consent, we will take appropriate action, including data deletion. Parents or guardians who believe their child has provided personal information without consent can contact us for resolution.

9. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal data via account settings or by contacting us.

• Opt out of promotional communications.

• Restrict or object to certain data processing activities.
  
  

10. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and improve app functionality.

• Track browsing behaviour to offer better product recommendations.

• Analyze app performance and user interactions.

You can manage your cookie preferences in your device settings.

11. Changes to This Privacy Policy

Our privacy policy is subject to updates to reflect changes in our practices or regulatory requirements. We will notify users of significant updates by posting the revised policy on our platform and obtaining your explicit consent if required. Please review this policy periodically for the latest information.

12. Contact Us

For questions or concerns regarding this Privacy Policy:

Email: hello@gnzy.in | gnzy.dev@gmail.com

By using GNZY™, you agree to the terms outlined in this Privacy Policy.