General Messaging

Email messaging

Launch email: Students

Subject: Discover a New Layer of Support with GMSSP

Here at [School Name], your wellbeing matters. That’s why we have launched the GuardMe Student Support Program (GMSSP), a mental health and wellness program dedicated to your wellbeing. This program offers 24/7 access to professional counsellors, personalized support, digital resources, and confidential care, ensuring you have the help you need, whenever you need it.

Why access GMSSP?

• 24/7 Counseling: Connect with professional counsellors any time of day.

• Personalized Support: Tailored solutions for stress, anxiety, depression and more.

• Tailored Support: Counsellor matching on language, culture, lived experience, and more.

• Confidentiality Guaranteed: A safe space for you to share and grow.

• Online Resources: Access peer support, articles, podcasts, and tools for self-help.

Accessing GMSSP is easy!

• Chat using TELUS Health Student Support app

• Call 1-844-451-9700

• Visit gmssp.org

Your mental wellness is crucial to your success as a student. Embrace the support GMSSP offers and start your journey towards a balanced life today.

Introduction email: Students

Subject: Enhance Your Student Life with GMSSP – Your Support Network Awaits!

Feeling anxious or overwhelmed as you prepare for the start of the semester or during the initial weeks is completely normal! GuardMe Student Support Program (GMSSP) is a comprehensive mental wellness program designed to support you through your academic journey. With GMSSP, you get immediate, confidential access to counselling and wellbeing resources, anytime, anywhere.

Key benefits of GMSSP:

• 24/7 Counseling: Connect with professional counsellors any time of day.

• Personalized Support: Tailored solutions for stress, anxiety, depression and more.

• Tailored Support: Counsellor matching on language, culture, lived experience, and more.

• Confidentiality Guaranteed: A safe space for you to share and grow.

• Online Resources: Access peer support, articles, podcasts, and tools for self-help.

Accessing GMSSP is easy!

• Chat using TELUS Health Student Support app

• Call 1-844-451-9700

• Visit gmssp.org

Prioritize your mental health as much as your academic achievements. GMSSP is here to support you every step of the way.

Cheers to a healthier, happier student life!

Reminder email: Students

Subject: Reminder: Your Wellbeing Matters – Explore GMSSP Today!

As you navigate through your academic journey, we wanted to remind you of an invaluable resource at your disposal – GuardMe Student Support Program (GMSSP). This program is designed to support your mental and emotional wellbeing, ensuring you have the tools and support you need to thrive at university/college.

What does GMSSP offer?

• 24/7 Counseling: Access to professional counselors anytime, in multiple languages.

• Personalized Support: Tailored solutions for a variety of challenges, including stress, anxiety, and adapting to university life.

• Digital Resources: A peer support network along with a wealth of articles, podcasts, and interactive tools for self-guided learning and support.

• Complete Confidentiality: Your privacy is paramount, offering you a safe and secure space for discussions.

Accessing GMSSP is easy!

• Chat using TELUS Health Student Support app

• Call 1-844-451-9700

• Visit gmssp.org

We strongly encourage you to take advantage of this program. Whether you're feeling overwhelmed, need someone to talk to, or are seeking advice on managing your mental health, GMSSP is here for you.

Remember, taking care of your mental health is just as important as your academic success. Don't hesitate to reach out and make the most of this resource.

Peer Community feature email: Students:

Subject: Find Your Support Squad with GMSSP Community

We wanted to send you a reminder about GuardMe Student Support Program (GMSSP) peer community, an online support service available to all students here at [School Name]. Community is free through the Student Support app where you can talk with other students from around the world about the ups and downs of life.

It's an anonymous community and a safe space to share how you really feel. It isn’t run by [School Name] and we won’t be able to see if you are using it. Your student email address will give you free access. Simply download TELUS Health Student Support from the app stores or use the following link: telus.talkcampus.app.

Community is designed to be somewhere you can just be yourself. Life is full of challenges, and we know it's not always easy to talk to us directly about how you’re doing. Community isn’t a replacement for counselling or professional support through GMSSP, but it's a great place to start talking and be reminded that however you’re feeling right now, you’re not alone.

Launch email: Staff and faculty

Subject: Introducing GMSSP – A New Mental Wellness Resource

Here at [School Name], our students’ wellbeing matters. That’s why we have launched the GuardMe Student Support Program (GMSSP), a mental health and wellness program dedicated to student wellbeing. This program is part of our ongoing commitment to support the mental and emotional well-being of our entire school community.

GMSSP is a mental health and wellness program tailored to meet the unique needs of students. It offers confidential, around-the-clock access to professional counselling services, ensuring our students have support whenever they may need it. Support for students includes:

• 24/7 Counseling: Connect with professional counsellors any time of day.

• Personalized Support: Tailored solutions for stress, anxiety, depression and more.

• Tailored Support: Counsellor matching on language, culture, lived experience, and more.

• Confidentiality Guaranteed: A safe space for you to share and grow.

• Online Resources: Access peer support, articles, podcasts, and tools for self-help.

GMSSP is also available to you as a staff or faculty member for advice and support on student related matters. In our dynamic and often demanding educational environment, it's vital to have access to resources that support student mental health. 

Access GMSSP to get:

• 24/7 Advice: Connect with professional counsellors any time of day on any student matter.

• Community Resources: Connect with our Family Support Team to find community programs and resources for students on a range of needs.

• Support Abroad: Traveling with students? Access support from anywhere in the world.

• Online Resources: Where possible, leverage our articles, podcasts, and tools in your seminars and classes.

Accessing GMSSP is simple:

• Chat using TELUS Health Student Support app

• Call 1-844-451-9700

• Visit gmssp.org

Thank you for your continued commitment to our school community. Together, we can create a healthier, more supportive work environment.

Reminder email: Staff and faculty

Subject: Reminder: GMSSP – Supporting Our Students’ Mental Wellness

I wanted to remind you of the valuable resource available to both our students and you as staff and faculty members – GuardMe Student Support Program (GMSSP). This program plays a crucial role in our commitment to the mental and emotional well-being of our school community.

GMSSP is specifically designed to address the diverse mental health needs of our students. It provides:

• 24/7 Counseling: Immediate connection with professional counselors at any time.

• Personalized Support: Customized help for stress, anxiety, depression, and other concerns.

• Tailored Support: Counsellors matched based on language, culture, and lived experiences.

• Online Resources: Peer support, articles, podcasts, and self-help tools.

• Guaranteed Confidentiality: A secure and safe environment for open discussion.

For you, as a member of our staff or faculty, GMSSP offers resources to better support our students:

• 24/7 Advice: Professional counseling on any student-related issue.

• Community Resources: Access to our Family Support Team for help finding community programs and resources.

• Online Resources: Enhance your seminars and classes with our materials.

• Support Abroad: Receive assistance while traveling with students.

Easy access to GMSSP:

• Chat via the TELUS Health Student Support app

• Call 1-844-451-9700

• Visit gmssp.org

Your role in our students' lives is invaluable, and having the right support can make a significant difference. By engaging with GMSSP, we can together foster a healthier, more supportive educational environment.

Thank you for your ongoing dedication to our school and students.

Social media captions

The following eight captions can be used on Instagram, Facebook, Twitter, Threads and/or LinkedIn alongside the social media posts available in the Digital section, with your own designs, or as standalone text posts. Copy and paste the below:

1. Overwhelmed by student life? 📘✨ Download the Student Support app and access GMSSP for 24/7 support. Prioritize your mental health today.

2. Seeking balance in your school journey? 🌟 Download the Student Support app for instant access to GMSSP and find your support network anytime, anywhere.

3. Life challenges weighing you down? 🎓💡 Get immediate help with the Student Support app. Connect with GMSSP for 24/7 confidential counselling.

4. Ready to enhance your mental wellness? 💚 Download the Student Support app and let GMSSP guide your journey to wellbeing.

5. Dealing with stress or anxiety? 🌈📲 Download the Student Support app now and access personalized counselling through GMSSP. Let’s thrive together!

6. Find Your Support Squad with GMSSP. 🤝✨. Connect with peers who truly understand through Community. Let's navigate our mental wellness journey together!

7. Sharing is caring, especially with mental health 🗣️💚. Discover the power of peer support with Community through GMSSP and build your supportive community.

8. Connect, Share, Thrive! Dive into GMSSP’s Community peer program where students help students through the highs and lows.

Press release

The following copy can be used as a press release template to announce your launch with GMSSP to the media. Copy and paste the below:

[School Name] Partners with GuardMe to Enhance Student Mental Health and Wellness

[City, Province] - [Your School Name] is proud to announce a new partnership with the GuardMe Student Support Program (GMSSP), a leading provider of mental health and wellness services, to support the emotional and psychological well-being of our students. This collaboration marks a significant step in our commitment to fostering a healthy, supportive learning environment.

Through this partnership, [Your School Name] will provide students with 24/7 access to GMSSP's mental health resources. This includes confidential counselling from licensed professionals, available in multiple languages, and a wealth of digital self-help tools. The initiative underscores our school’s dedication to addressing the growing mental health needs within our student community.

Optional "[Insert quote from a high-ranking school official, e.g., President, Dean, or Director of Student Services. The quote should reflect the school’s commitment to student well-being and the value of partnering with GMSSP.]"

GMSSP is a mental health and wellness program that specializes in providing support to educational institutions. Their services focus on enhancing the mental health and well-being of students by offering accessible, culturally sensitive, and immediate support.

Our collaboration with GuardMe is part of a broader strategy to ensure students have access to comprehensive mental health services. We encourage our students to take full advantage of these resources, as their mental health is a priority for us.

Website messaging

The following copy can be used on your institutions website in order to describe what GMSSP is to your students, staff and faculty. Copy and paste the below:

Discover GuardMe Student Support Program (GMSSP), your 24/7 mental health support. Confidential counselling and resources tailored for you. Your well-being, our priority.

Key Features:

• 24/7 real-time counselling via chat and telephone

• Scheduled appointments with the same counsellor via telephone, video, or in-person

• Get matched with a counsellor based on gender, language, culture, identity, lived experience, and more

• Peer-to-peer online global community

Get support for a wide range of issues:

• Stress

• Anxiety

• Depression

• Relationship issues

• Academic challenges

• Loneliness or homesickness

How to access GMSSP:

• Download the App: Access support through the TELUS Health Student Support app.

• Call: Reach out to counsellors anytime at 1-844-451-9700 or 001-416-380-6578 outside of CAD/USA.

• Online: Visit gmssp.org for more information and resources.

Accessing GMSSP outside of Canada or the U.S.

• Option 1: Chat with a counsellor through the Student Support app.
  Chatting through the app using Wi-Fi will not incur charges.
   

• Option 2: Make an international call from your phone.
  You can always ask the intake coordinator to call you back so that you do not incur international charges.
   

• Option 3: Call collect or reverse charge call.
  Please follow the specific calling instructions in your country. All international calls are live answered calls so we can accept any related charges.
   

• Option 4: Call via wi-fi connection.
  Call using wi-fi via a wi-fi enabled phone.

We encourage our students to utilize this invaluable resource for support and guidance throughout their academic journey. At [School Name], your mental health and well-being are our top priorities.

Auto-reply

The following copy can be used on an email auto-reply to quickly educate about the program.

Need support? Contact GMSSP 24/7 at 1-844-451-9700 or visit gmssp.org.