Nothing is more frustrating than needing to print an important document—only to see that dreaded "Printer Offline" message. Whether you’re using an HP, Canon, Epson, Brother, Samsung, or Xerox printer, this issue is common but easily fixable!
In this guide, we’ll walk you through quick and simple steps to bring your printer back online in minutes.
Before we jump into solutions, let’s understand why your printer might be offline:
❌ Connectivity Issues – Loose cables, weak Wi-Fi, or network problems
🔄 Driver Issues – Outdated or corrupted printer drivers
⛔ Incorrect Default Printer Settings – Your computer may be sending print jobs to the wrong printer
🔧 Pending Print Jobs – A stuck queue can prevent new prints
🔋 Power-Saving Mode – Some printers go offline after long periods of inactivity
Now, let’s fix it!
✔ Ensure your printer is powered on and has paper & ink/toner.
✔ If using a USB connection, unplug and reinsert the cable.
✔ If using Wi-Fi, restart your router and ensure the printer is connected to the same network as your computer.
For Windows:
1️⃣ Open Control Panel → Click Devices & Printers
2️⃣ Right-click your printer → Select See What’s Printing
3️⃣ Click Printer (top menu) → Uncheck Use Printer Offline
For Mac:
1️⃣ Open System Preferences → Click Printers & Scanners
2️⃣ Select your printer → Click Open Print Queue
3️⃣ Click Resume Printer if paused
1️⃣ Press Win + R, type services.msc, and hit Enter
2️⃣ Find Print Spooler → Right-click → Click Restart
Outdated drivers can cause offline issues. Here’s how to fix them:
✔ Go to your printer manufacturer’s website (HP, Canon, Epson, etc.)
✔ Download & install the latest drivers for your model
✔ Restart your computer & printer after installation
1️⃣ Go to Control Panel → Devices & Printers
2️⃣ Right-click your printer → Click See What’s Printing
3️⃣ Click Cancel All Documents
This removes any stuck print jobs blocking new ones.
If your printer still won’t come online, don’t worry! Our printer support experts can diagnose and fix the issue remotely.
💬 Chat with a technician now & get back to printing in minutes!