Many users ask us ‘how to get my HP printer back online’ in simple steps. HP is a leading brand known for its reliable printers and computer accessories. Like other printers, HP printers may face occasional errors. However, the most common error we have seen in HP printers is the offline issue. This offline error can show up for various reasons we have already discussed in this post.
After learning the causes behind the printer offline error, you will find an answer to your question: how to get my HP ENVY printer back online? We have explained a total of 4 solutions to help you resolve the printer offline error in minutes. Dive into this blog and resolve the issue to resume your printing journey. Let’s start now!
The answer to how to get my HP printer back online is simple. Before you learn that, you need to understand what causes the printer offline error. We have mentioned some common reasons below that often lead to an offline printer issue.
Connection problems, such as a loose or damaged USB cable.
Outdated and corrupted printer drivers.
A paused or stuck print queue.
Wrong printer settings, such as enabling the “Use Printer Offline” option.
Faulty and damaged printer components and printhead.
These are the common reasons for the offline issue with printers. Let’s proceed to the solutions in this blog’s next section.
In the previous section, we mentioned the reasons printers go offline. You can get your printer back online if you fix any of them. Let’s start by one by one:
First, restart the printer and wait for 10 seconds.
Unplug the power cable from the printer.
Next, turn off your computer or laptop.
Plug the cables back into the printer and turn it on.
Now, turn off your Wi-Fi router and unplug the power cable.
Wait for 10 seconds. It might take a few minutes for the internet to start working again.
Once the internet is back, turn your computer on.
Add your printer to a network using the HP wireless setup wizard or the HP Smart app.
Finally, print a wireless report to check for any connection problems. You can find this report in your network settings or the printer’s wireless menu.
You can proceed to the next one if this solution doesn’t work.
Go to the Start menu on your Windows computer and type Control Panel.
Next, find and click on View devices and printers.
Right-click on your printer’s name and select Printer Properties.
Finally, click the Ports button to check if your printer uses a WSD port.
If your HP ENVY Inspire 7255e printer is using the WSD port, follow these steps:
First, you need to search for Services in the search bar on your taskbar.
Then, scroll down to find Function Discovery Provider Host and Function Discovery Resource Publication.
Now, check their Status and Startup columns.
If the status is set to automatic, move on to the next step.
If it’s blank and shows a manual for a startup, right-click on the name.
On the following screen, choose Properties.
Change the startup type to automatic.
Next, click Start (under service status) and then hit OK.
Return to the Devices and Printers window to refresh and check the printer status.
If the second solution was not helpful, check out the third troubleshooting method below.
Start by navigating to the Windows logo key on your keyboard and type Devices.
Then, select the option for Printers & Scanners.
Ensure the box (Let Windows manage my default printer) is unchecked.
Now, pick up your printer from the list provided.
If you notice multiple printers listed, choose the one that displays an idle or online status.
Next, click on Manage.
Lastly, select the option to “Set as default.”
If any of the solutions mentioned earlier don’t work for you, you need to try the last method, where you will learn how to get my HP printer back online by disabling the Use printer offline option.
First, open Settings and click on Devices.
Next, choose Printers & Scanners.
Pick a printer from the list.
Click on that printer, and then select Open Queue.
A new message will pop up; click on the Printer button.
Make sure to uncheck the box that says Use Printer Offline.
If you wants Know ‘How to Reset your HP Printer’, you have to follow the steps given below:
Turn off your printer and unplug it from the power source.
Then, leave it unplugged for at least 60 seconds.
Plug the printer back into the power source.
Now, press the power button to turn on the printer.
Access the printer’s control panel through its touchscreen or button interface.
Next, go to “Settings” and select “Restore Defaults” or “Factory Reset.”
Finally, follow any prompts to confirm the reset.
Here are ways to fix your offline error on the printer:
Restart your printer: Turn it off and then turn it back on after a few minutes.
Check the Wi-Fi: Ensure your printer is connected to your computer’s Wi-Fi network.
Run the printer troubleshooter: Use your computer to find and run the printer troubleshooter.
Update printer drivers: Check for any updates for your printer’s software.
Check for paper jams: Look inside the printer for any stuck paper or debris.
Ensure you have a Wi-Fi router before you start following the steps below:
Place the wireless printer on a flat surface.
Ensure your printer is within the reach of the Wi-Fi network.
Turn on the printer and go to the Wireless Setup menu.
After that, choose the network from the available list.
Then, enter the Wi-Fi password when asked.
Wait for a while and let both devices connect.
Source: HP ENVY Inspire 7255e Printer