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Brother printers are among the leading printers in the market. These printers are commonly used in offices, homes, and large organizations that rely on paperwork. But why does it go offline? This blog will explain the causes of this issue and provide effective solutions. This is a common issue that most users face occasionally. If you are facing a Brother printer offline issue, this blog will help you fix it.
Before learning how to fix it, you must understand what made this printer go offline. Once you identify the cause, you can choose the most suitable solution to bring your Brother DCP-L2550DW printer online.
Causes of a Brother Printer Going Offline
Causes of a Brother Printer Going Offline
As you know, there could be multiple reasons for your printer to go offline. Some of the most common reasons: "why Is Brother printer keeps going offline".
A weak internet connection
The printer is not connected to the power supply
The printer drivers are out of date or corrupted
There is a paper jam in your print queue
The printer has some physical damage
These are the most common reasons why your printer goes offline. Now, it’s time to resolve this offline error and make it well-functioning for the future.
How to Resolve Brother Printer Offline Error? (3 Solutions)
How to Resolve Brother Printer Offline Error? (3 Solutions)
After learning what causes an offline error with your printer, it’s time to learn the resolution methods for this issue. Here are the three best methods to try to resolve this issue.
Solution 1: Set Your Printer as Default
Solution 1: Set Your Printer as Default
This is the first method to resolve the offline issue on your Brother DCP-L2550DW printer. Check out the steps below to set your printer as the default device.
First, open the Run command by pressing the Windows and R keys together.
Type Control Panel in the Run command box and press Enter.
Now, hit the Devices and Printers option under the Control Panel.
Then, right-click on your printer under the Printers option.
Select the “Set as default printer” option.
Finally, your printer will become the default device.
That’s how you can fix the Brother printer offline error and improve your printing experience.
Solution 2: Delete All the Pending Print Jobs
Solution 2: Delete All the Pending Print Jobs
Sometimes, a paper jam in the printer can make your printer go offline. Hence, it’s better to delete all the pending print jobs from the print queue. Check the steps below to do that:
First of all, visit the Control Panel on your computer.
Then, head to the Devices and Printers option.
Now, click on the Printer option and select the “Open as Administrator” option.
After that, click on the Cancel All Documents option.
Next, click Yes to confirm the action.
Finally, close the window and check if the printer is online.
Once you clear the pending print jobs, your Brother DCP-L2550DW printer will come back online.
Solution 3: Update the Brother Printer Drivers
Solution 3: Update the Brother Printer Drivers
As you know, outdated drivers can also cause the offline issue with your printer. Therefore, you first need to ensure that your printer drivers are up to date. Here are the steps to update to the latest version.
Head to the Control Panel on your computer and select Devices and Printers.
Then, right-click on your printer and select the Remove device option.
Now, click the Yes option to confirm the removal.
After that, visit Brother’s official website and go to the Downloads page.
Next, select and download a full printer driver package.
Finally, open your downloaded file and continue with the on-screen steps to install the latest printer drivers.
This is how you can update your printer drivers and resolve the Brother printer offline error.
Frequently Asked Questions
Frequently Asked Questions
Question
Why Is My Brother Printer Offline?
Why Is My Brother Printer Offline?
There are various reasons why a Brother printer may go offline. The most common cause is when it is disconnected from the wireless network or the power supply. Moreover, when the printer drivers are not updated to the latest version or are corrupted, your printer may go offline. Plus, outdated firmware can also be a big reason for this issue. Therefore, you must check all these things to get your printer online again.
Question
Why Is My Brother Printer Offline Even When It Is Connected to Wi-Fi?
Why Is My Brother Printer Offline Even When It Is Connected to Wi-Fi?
If your printer is showing offline while connected to Wi-Fi, it means it is not ON. Also, the ink levels may be low, and the printer is not set as the default printer. Besides, the wireless or USB connection may be weak. Therefore, you need to ensure that your printer is well connected to a power supply and is the default printer.
Question
How Can I Resolve Offline Error on My Brother Printer?
How Can I Resolve Offline Error on My Brother Printer?
You should check the wireless network and restart your computer and printer to make them work correctly. You also need to update your printer drivers and firmware to get rid of the offline error. Plus, clearing the "print queue" and deleting all the pending print jobs will also help in fixing this error. If nothing happens, you can also get help from your internet provider if the root cause is your network connection.
Source: How Do I Get My Brother Printer Back Online
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