Outlook users usually complain about the error of not receiving emails in their account. This error can occur as the result of several technical glitches in Outlook or internet connectivity. Fault in receiving Outlook emails is also very discouraging when the person is expecting some urgent communication. However, Outlook not receiving emails is not a very tough condition as some techniques may help to overcome it. Therefore if you want to acknowledge the methods for resolving the Outlook not receiving emails fault, then go by the information below.
Why does Outlook unable to receive emails?
Data network connectivity issue
Incorrect email configuration
Emails are received in spam folder
Firewall prevention
Data is corrupted by malware
How can you fix email not receiving fault of Outlook?
Resolve internet issue:
Resolving any internet connectivity issue is the first thing to do for correcting email error in Outlook as it is very essential for Outlook to work fine
Check that the speed of your internet is not too slow and it is connected to your device correctly
Check spam mails:
Next sign in to your Outlook account and find the spam folder
Then open the spam mail box and check whether the email you are waiting for is there
If you find any important emails there, tick mark all and transfer to the primary mail box
Check SMTP configuration:
Login to Outlook and move to the tools section
Next go to the account settings and choose emails
Then go to the Outgoing server by clicking more tab
Re-enter the configuration details for SMTP settings and save it
Check firewall settings:
Some of the firewall settings may also prevent the Outlook from receiving emails
Therefore, go to the firewall settings in your device
Then tap on the disable button to remove the settings
You must also clear the recently added plugin from your Outlook
Check email filters:
Login to the Outlook and navigate towards email filters section
Then reset the Outlook email filter as per your priority
Next, you must also clear the unwanted email filters
Then refresh your Outlook and check whether receiving new emails or not
Hence, you can apply the above-discussed techniques anytime when Outlook not receiving emails fault occurs. It will surely help you towards resolving the fault of not receiving email positively. However, if you failed to correct the Outlook email fault in this manner, kindly get help from a technical person. You can directly connect to the Outlook support team to receiving additional support from a technical specialist.