Google is the biggest online service provider in the world which allows the billions of netizens on this planet to use its services for augmenting their digital experience and one such service is Google Authenticator. Google Authenticator is available as the software that generates the verification method by way of two-factor authentication but some users face the not working problem.
Are you a user who faces trouble with Authenticator code of Google which you are using on Android phone this may happened due to Google Authenticator app is not synced correctly which results in Google Authenticator not working on Android so follow solution below
Update the application- The most common cause of Google Authenticator functioning issue is using the obsolete application version and you are recommended to update its existing version by using the Play Store app.
Erase the Cache data- When the cache data accumulated by Google Authenticator app causes the app to function properly then you are recommended to clear that data by using the settings application.
Detect and destroy any virus- The malicious viruses on the android device may hamper the Google Authenticator app and its working, thus, you should eliminate them by using the Anti-virus software.
If you facing the working issue of Google Authenticator app on the iPhone then you can use the following methods to resolve the issue to get the extra layer of security for the device.
§ Update the software or the OS of the iPhone to remove the possibility of the compatibility issue.
§ Check the network connection on the iPhone and ensure proper network signals.
§ Enter the login credentials of the Google account properly and recover the credentials (if prompted).
§ Restart the device for erasing any hardware related problem such as over-heating.
§ Replace the damaged hardware on iPhone (if any).
If you are not able to resolve the Google Authenticator stop Working on Android issue then you are recommended to contact the 24/7 available customer service team of Google to get the required assistance.