In life challenges and opportunities are equal for everyone. But when it comes to illness ranging from the common cold to the severe diseases, it seems daunting to oust from the severely affected disease. Over a million of people have been infected viciously by the coronavirus; researchers from all over the world are working round the clock to rectify the situation. Likewise Volaris airlines stated certain guidelines or policies to help passengers for the safe and secured journey. Here’s how volaris airlines work for their passengers to travel them safe to the desired destination. Here you will see the updated information regarding the flexibility policies, and the travel restrictions, and the preventive measures that carry out to protect the well-being, that of your family, and that of all our Ambassadors.
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If flight is canceled due to extraordinary circumstances and when flight canceled due to regulatory authorities.
Passenger will be provided an electronic credit for the total amount of purchase you made that passenger can use it for the next new flight for the 180 days to travel within 12 months as per Volaris reservations.
Voluntary change of date or request effective from 14th june 2020.
Passenger are allowed to request for the new date with a flight change fee of $49 MXN applied for the domestic flights and the sum of $4.99 USD for the international flights with the cover of difference.
What safety measures are implemented for the safe journey of the passengers on the flights?
For the safety purpose, volaris airlines consider the health protocols as recommended by the World Health Organization and the health authorities.
When passenger aboard the flight
Passengers sanitize the aircraft continuously to prevent passengers from the attack of coronavirus.
Before boarding the flight, airport staff members will provide you a kit with antibacterial gel and facemask if you need it and as per the government advisory they will carry out a health survey for the safety,or taking the temperature by using a remote and non-contact laser thermometer.
Learn from the volaris airlines social network support
At the beginning of the process, go and Visit the official facebook page of the Volaris airlines to connect with the dedicated and active team.
Passenger can use the Getting started option on the Twitter to learn more about the customer service offered by the airlines.
Consider and adhere with the Volaris reservation, If required call them on their support number for the immediate answer or support.