Outlook is one of the most popular web mail service provider operated by Microsoft but many times users of Outlook face plenty errors. There are plenty of troubleshoots that can be performed in easy and simple way. Below are some of the solutions that can be performed by the user to Outlook not receiving emails issue. Outlook has on of the best customer service all around the world.
Incorrect username or password- First check your internet connection, if it is connected properly but user is still not able to receive mails then verify your email address and password. In order to check the username go to the file then account settings. A pop will be shown there with your email address, double press on it and enter your email and password.
Clear all the cache memory – launch the outlook on your browser then choose the more from the option situated at the upper right corner of the web page then with the assistance of drop down menu tap on more tools in order to clear the browsing data. check the time range plus select cache timing.
Browser update- In order to update outlook choose the “more” option from the menu update yahoo . User will receive all the updates soon as it get updated and then it will run smoothly and outlook will start receiving new mails
Start computer again- Start you device again even if problem still exists after performing above troubleshoots before accessing your Outlook account on the Chrome browser once again.
Enable JavaScript- press on the More option (three vertical dots) located at the top-right corner of your Chrome browser after that press on Settings option from the drop-down menu, , tap on the Advanced located under settings tab then choose the Content settings option situated under the “Privacy and security” section, last step is to tap on the JavaScript option then shift on the Allowed option.
Deactivate antivirus program- Many times Antivirus, Anti-spyware, and Firewall programs can also effect Outlook mail service and can result errors. Many times these block scripts and features of outlook and it fails to receive mail.
These were the following ways to fix outlook mail not receiving emails, for more information contact customer care service or go to its website. Outlook representatives will help to solve your problem as soon as possible.