Why should I rent a vacation rental instead of a hotel room?
A vacation rental is much more like a home. Each unit is decorated in a unique style. All of the units we offer for rent have full kitchens which can cut down on costs and provide convenience, especially when traveling with children! The pictures on our website are accurate depictions of the unit and its view. Hotels can guarantee a view category but do not let you know the exact unit # nor do they say how good the view will be.
What is the difference between VRBO/HomeAway/Airbnb and your site?
VRBO/HomeAway/Airbnb are advertising sites. We are the property management company that manages everything from marketing to maintenance and housekeeping. We advertise on Airbnb and other sites to get our homes the most visibility.
Cancellation Policy
$700 cancellation fee on all reservations up to 15 days prior to check-in
No refund less than 15 days prior to check-in
Do you allow early check-ins and late check-outs?
We are no longer able to allow early check-ins and late check-outs due to COVID-19 cleaning protocols. We do offer a program where you can purchase a partial day A later check-out (up until 8 PM) can be purchased for a half day's rent plus tax. We cannot confirm a late check-out until the day before your designated date of check-out unless it was arranged at the time of booking.
Do I have to check-in at a certain time?
The Check-in window is 3 pm to 7 pm.
What are the check-out procedures?
Check-out is at 11 AM on the designated date of checkout. Upon your departure, we ask that you take the trash out, start the dishwasher with detergent, secure all windows and doors, turn off fans, lights, and AC. For those units with keys, please leave them on the kitchen counter.
Housekeeping & Maintenance
What are your COVID-19 Cleaning Protocols?
Our Housekeeping service uses cleaning and disinfecting protocols recommended by the CDC and WHO to clean between guests, with particular attention paid to high-touch items such as doorknobs, light switches, cabinet pulls, etc. As more information regarding the spread of covid-19 becomes available, we will adapt our cleaning protocols to the health and safety of our guests and vendors.
Can I clean the cottage myself upon check-out, rather than using your cleaning services?
No. Guests are instructed not to clean or launder any items in the cottage upon their departure. Our housekeeping team follows very strict cleaning and sanitation standards and is required to clean the cottage after each guest vacates.
Do you provide daily maid service?
In order to keep our rates lower than hotel rates, we do not provide daily maid service. This leaves you with privacy and the convenience of washing your own laundry in the laundry facility in the resort. Maid service may be arranged for a nominal fee. Please contact our office for details.
We've run out of toilet paper, dishwashing soap, etc. Can you bring us some more?
The housekeeping department provides a starter kit of basic necessities in the kitchen and bath(s), and these items will need to be replenished by guest(s) as needed.
We can't get the TV/DVD/Internet/etc. working. Are there instructions in the unit?
WIFI information along with instructions for TV, etc. will be displayed in the unit. The network and password information can also be found on the instructions sheet displayed in the unit. If you need further assistance, please contact Jesse, at 786-942-2176.
Is there an after-hours emergency contact number/person for A Perfect Vacation Rental?
Yes. Please contact the following numbers first, if appropriate.
• Jesse: number 786-942-2176
Location & Access
How do I obtain the keys?
You will receive a text upon payment in full (about 2 months prior to your arrival). Information includes: driving directions from the airport to the property, parking instructions, the internet information along with much, much more! We will be ready to greet you upon arrival to the unit.
Features & Amenities
Is smoking allowed in the cottage?
Smoking is strictly forbidden, inside, on the lanai, and within 20 feet of any of our properties.
Does the cottage come with linens and towels, or do I need to bring my own?
Linen, bath towels, and kitchen towels are provided.
What items can I expect to find in the cottage?
Our rentals are equipped with most items that you would find in the average household. Our units feature a full-size refrigerator, microwave, stove/oven, utensils, dishes, pots and pans, linens, etc. even hairdryers.
Startup amenities include automatic dishwasher soap, hand soap, limited supply of toilet paper and paper towels. Any supplies beyond the initial start-up amenities are to be supplied by the guest. Shampoo, conditioner, and Body wash are provided.
Is internet access available in my cottage?
Yes, all of our units have complimentary Wi-Fi.
Do all of the cottages have air conditioning?
Yes, all units are equipped with central air conditioning.
Are there BBQs available?
No BBQ grills are provided.
Are beach towels or other beach gear provided?
Beach Towels are not included in our regular linen service. We are no longer able to provide other beach gear due to COVID-19 cleaning protocols.
Are cribs, highchairs, or toys available at the units?
These items are not provided due to sanitary reasons.
Booking Process
What are the additional costs if any?
Weekly and Monthly rates + taxes, cleaning fee, and damage deposit are included on your reservation.
What is your deposit and cancellation policy?
We ask for 25% of the booking total at the time of booking. The final payment is due 45 days prior to arrival. There is a $700 cancellation fee up until 15 days prior to arrival at which time it goes to 14 days prior to arrival all payments become non-refundable. Guests are encouraged to purchase travel insurance.
What forms of payment do you accept?
In an effort to keep our rates lower we ask that payments be made by check or e-check (available for US banks only) or other forms of electronic payments such as Zelle.
What is your lost and found policy?
We will return your lost item to you if you call us within two weeks of your departure date. A $20.00 handling fee, plus postage, will be assessed for all lost & found items that have been recovered and returned. Any items not claimed within two weeks will be donated to a local charity.