Last Updated: June 18, 2025
Fasta Rides Inc. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our App, Website, or services.
1. Information We Collect
Personal Information:
Name, email address, phone number, and payment details provided during registration or booking.
For drivers: driver’s license, vehicle registration, and insurance details.
Location Data:
Real-time location when using the App to book rides or track deliveries.
Pickup and drop-off locations for rides and parcels.
Usage Data:
App interactions, booking history, and preferences.
Device information (e.g., IP address, operating system, device ID).
Communication Data:
Messages sent through in-app chat or customer support.
2. How We Use Your Information
To provide and improve our services, including matching passengers with drivers and facilitating parcel deliveries.
To process payments and issue refunds.
To verify user identity and ensure safety.
To communicate with you about bookings, promotions, or policy updates.
To analyze usage trends and enhance the App’s functionality.
To comply with legal obligations.
3. How We Share Your Information
With Drivers: Passenger names, contact details, and locations are shared with drivers to facilitate rides and deliveries.
With Service Providers: We share data with third-party providers for payment processing, cloud storage, and analytics.
With Authorities: We may disclose information to comply with legal requests or protect safety.
Business Transfers: In the event of a merger or sale, user data may be transferred to the new entity.
We do not sell your personal information to third parties.
4. Data Security
We use industry-standard encryption and security measures to protect your data.
However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
Access and Update: You may access or update your personal information via the App’s settings.
Delete: Request deletion of your account by contacting support@fastarides.com. Note that some data may be retained for legal or operational purposes.
Opt-Out: Unsubscribe from promotional emails via the link provided in emails.
Location Data: Disable location tracking in your device settings, but this may limit service functionality.
6. Data Retention
We retain personal information for as long as your account is active or as needed to provide services.
Inactive account data may be deleted after 2 years, unless required by law.
7. Cross-Border Transfers
Your data may be processed in countries outside your jurisdiction, which may have different data protection laws. We ensure appropriate safeguards are in place.
8. Children’s Privacy
Our services are not intended for users under 18. We do not knowingly collect data from minors.
9. Changes to Privacy Policy
We may update this Privacy Policy. Changes will be posted on our Website and App, with significant updates notified via email.
10. Contact Us
For privacy-related inquiries, contact our Data Protection Officer at privacy@fastarides.com.