I am a Customer Service and Business Operations Support Professional with experience in hospitality management, administration, and business operations.
I support businesses by organising daily processes, managing customer interactions, improving workflows, and providing reliable administrative support.
Helping businesses manage daily tasks efficiently.
Services include:
Data entry
Document preparation
Reports
File management
Scheduling
Providing dependable remote business support.
Services include:
Customer communication
Online research
Digital organisation
Business coordination
Helping businesses improve organisation and productivity.
Services include:
Sales tracking
Inventory support
Process improvement
Team coordination
Supporting hospitality businesses with practical experience.
Services include:
Restaurant operations
Customer experience improvement
Staff coordination and training
Service standards
customer service
Customer Service
Business Operations
Administrative Support
Excel & Data Management
Team Coordination
Problem Solving
Communication
Microsoft Excel
Google Sheets
Microsoft Office
Google Workspace
Canva
POS Systems
AI Tools
Managed daily business activities
Coordinated teams
Supported customer satisfaction
Monitored sales and inventory
Created reports and documents
Organised business information
Developed tracking systems
Supported business communication
Overview:
Supported restaurant operations through customer service management, sales monitoring, promotional campaigns, and workflow organisation.
Skills Used:
Operations | Customer Service | Excel | Marketing
Overview:
Created organised spreadsheets for tracking sales, expenses, and inventory information.
Skills Used:
Excel | Data Management | Reporting
Overview:
Designed promotional materials and customer engagement campaigns using Canva.
Skills Used:
Canva | Marketing | Customer Engagement
I take ownership of tasks and deliver organised solutions.
I have practical experience managing daily operations.
I understand the importance of creating positive customer experiences.
I constantly improve my skills and adopt new tools.
