January 11, 2026 – Present
As Business Manager, I oversee the daily operations of K&F Business Hub, ensuring efficient business performance across administrative, customer service, financial, and operational activities. I coordinate staff, monitor business performance, organize documentation, prepare reports, and support management decisions that contribute to business growth and operational efficiency.
Manage daily business and restaurant operations.
Supervise staff and coordinate work schedules.
Monitor sales performance and prepare business reports.
Organize financial records and operational documentation.
Oversee inventory management and stock control.
Ensure excellent customer service and resolve customer concerns.
Plan and coordinate business events and promotional activities.
Prepare business correspondence, meeting records, and operational reports.
Support decision-making through data analysis and performance monitoring.
Maintain efficient administrative systems and digital record management.
Improved operational efficiency through structured reporting and administrative processes.
Organized business records using a professional digital filing system.
Coordinated successful promotional events and customer engagement activities.
Strengthened operational planning through accurate sales reporting and performance analysis.
Maintained high standards of customer service and team coordination.
Business Management
Operations Management
Administrative Support
Customer Service
Microsoft Excel
Microsoft Word
Google Workspace
Business Reporting
Inventory Management
Team Leadership
Professional Communication
Event Coordination
August 2024 – January 9, 2026
While pursuing my studies, I worked as Restaurant Manager, where I supervised daily restaurant operations, coordinated staff, managed customer service, monitored inventory, and ensured smooth service delivery. This role strengthened my leadership, organizational, and operational management skills in a fast-paced hospitality environment.
Supervised restaurant operations and staff.
Coordinated employee schedules and daily activities.
Managed customer service and guest satisfaction.
Monitored inventory levels and stock replenishment.
Prepared operational and sales reports.
Ensured compliance with service quality standards.
Resolved customer concerns professionally.
Assisted in planning restaurant promotions and special events.
Successfully managed restaurant operations while balancing academic studies.
Improved customer satisfaction through professional service delivery.
Maintained efficient inventory control and operational organization.
Built strong teamwork and communication across restaurant staff.
Supported consistent daily operations during busy service periods.
Hospitality Management
Restaurant Operations
Team Supervision
Customer Service
Inventory Management
Time Management
Leadership
Problem Solving
Communication
Operations Coordination
Business Management
Administrative Support
Operations Management
Customer Service Excellence
Business Reporting
Microsoft Excel
Microsoft Word
Google Workspace
Data Analysis
Digital File Management
Event Planning & Coordination
Professional Communication
Team Leadership
Inventory Management
Time Management
Problem Solving