CHARLOTTE GASTRO

Starting now, the dispatching protocols on Saturdays (8am-12pm) will be slightly different. 

• Patient calls will go to a triage contact during this time via Hypercare. If not confirmed from Hypercare, we will then reach out to Midlevel on call. 

• Hospital consults will go to the Midlevel On call during this time via Hypercare. 

If you have any questions, please reach out to your direct supervisor.

Please review the scribe below for step-by-step instructions on dispatch handling on this client's new platform. This new platform will launch on 08/21/2024. Until this date please follow the old procedure unless instructed otherwise.