The Resource Guide is created by Grace Liu and Gabriella Velazquez
Updated on Janurary 8, 2022
This Guide introduces resources for you to improve business processes and streamline operations.
The courses selected can be audited for free and you can find the audit instructions for Coursera and Edx courses.
Agile Project Management Specialization (University of Maryland), including the following and more.
Learn the project management processes, roles, mechanics, and philosophies behind Scrum, the simplest and most pure approach to managing work at the team level.
Drive speed into any project with prioritized backlogs, limiting work-in-process, and engaging the entire agile team in effective sprint planning
Learn Agile controls that get work done with confidence by using true transparency (actuals not estimates) and continuous improvement to ensure your people, process, and products deliver valuable, working solutions
Process Improvement from the Value Chain Management Specialization (University of Illinois)
In this course you will focus on process improvement. You will learn how to set organizational priorities for continuous process improvement, how to execute process improvement projects, and how to sustain the initiative for continuous improvements.
Data-Driven Process Improvement (University at Buffalo - The State University of New York)
By the end of this course, learners are empowered to implement data-driven process improvement objectives at their organization. The course covers: the business case for IoT (Internet of Things), the strategic importance of aligning operations and performance goals, best practices for collecting data, and facilitating a process mapping activity to visualize and analyze a process’s flow of materials and information.
Supply Chain Operations from the Supply Chain management Specialization (Rutgers the State University of New Jersey)
You will be able to apply the Six Sigma methodology for process improvement. You will demonstrate that you understand the basic tenets of the Lean philosophy that enables manufacturers to eliminate waste and make processes more efficient. Finally, you will be able to apply the tools that you just gained to improve a process of your own.
Six Sigma Yellow Belt Specialization (The University System of Georgia)
This specialization is for you if you are looking to learn more about Six Sigma or refresh your knowledge of the basic components of Six Sigma and Lean. These skills have been proven to help improve business processes, performance, and quality assurance.
Course #1 - Six Sigma Fundamentals
Course #2 - Six Sigma Tools for Define and Measure
Course #3 - Six Sigma Tools for Analyze
Course #4 - Six Sigma Tools for Improve and Control
More advanced courses for Green Belt and Black Belt.
Comparing Lean And Six Sigma Approaches For Process Improvement (Wisconsin School of Business)
How will you decide what to make for dinner tonight? For many, this decision usually comes down to how much time you have to make dinner, how many people you will be feeding, and the ingredients you have on hand. This is also true for how process improvement teams decide which methodology is right for their projects. Any process improvement initiative starts with understanding how much time you have and how many people are involved. Watch the full webinar for the main differences between each methodology.
Disciplined Agile® Webinars (Project Management Institute)
Including: A Small Agile Team’s Journey from Scrum to Disciplined DevOps
Agile Project Management with Kanban (Google Talk)
There's a way to organize your work, stay focused, avoid mistakes, and be hyper-productive that you can learn in five minutes using sticky notes and markers. It's been used by Toyota to make cars, by Xbox to build software, and by individuals to maintain sanity. It’s called Kanban, and Eric Brechner, an Xbox development manager, has been using it with multiple teams for the past four years.
Scrum | Dr Jeff Sutherland | Talks at Google
Dr Jeff Sutherland talks about his book, "Scrum: A revolutionary approach to building teams, beating deadlines and boosting productivity."
Rapid Process Improvement (RPI) - High Impact, Remotely Delivered (SAP)
The Rapid Process Improvement approach is an agile use of simple process models to identify various improvement actions. This can be applied at organizations, large or small, on one or several processes to achieve immediate improvements and enable knowledge transfer to team members.
Where to start with daily process improvement
In this presentation, Barry Byrne discusses these issues and talks about how your business can successfully achieve its goals through daily process improvement.
How to FIX Your Process & Systems to Make More MONEY
Jay Abraham interviews Subir Chowdhury on how you can fix your process and systems to make more money in your business.
5 Whys: Eric Ries, entrepreneur-in-residence at Harvard Business School, explains how to find the human causes of technical problems.
Business Process Improvement Guide (Planview.com)
12 Process Improvement Methodologies and how to pick the best amongst them (Getbreakout.com)
The Easy Guide to Process Improvement Techniques | Lean and Six Sigma Compared (Creatly.com)
Milestone Mapping Toolkit (Nasdaq Entrepreneurial Center)
11 Rapid Continuous Improvement Tools and Techniques Explained (Kainexus.com)
Top 12 Process Improvement Tools to Enhance Workflow Performance (Frevvo.com)
10 Top Process Improvement Tools You Need to Create a More Sustainable Business (Task)
Top 12 Process Improvement Tools to Enhance Workflows (frevvo)
Click the link to find a Worldcat book record; enter a zipcode to check which library nearby has the book you can borrow. When the record is not available, a link to Amazon is provided.
Boutros, Tristan. Basics of Process Improvement. CRC Press, 2017. Print.
Sutherland, Jeff. Scrum: A Revolutionary Approach to Building Teams, Beating Deadlines and Boosting Productivity. Random House Business Books, 2014. Print.
Chowdhury, Subir. The Power of Design for Six Sigma. Chicago, IL: Dearborn Trade Pub, 2003. Print.
Chowdhury, Subir. The Difference: When Good Enough Isn't Enough. , 2017. Print.
Harvard Business Review. HBR Guide to Project Management. Boston, Mass: Harvard Business Review Press, 2013. Print.
Jenyns, David and Michael E. Gerber. SYSTEMology: Create time, reduce errors and scale your profits with proven business systems. SYSTEMology, 2020. Print.
Read More Books on This Topic
Subir Chowdhury is one of the “50 Most Influential Management Thinkers in the World” by Thinkers 50 of London, UK. He has been a pioneer in championing the Quality movement across the globe through his thought provoking ideas, unique methods, pedagogy and passion. Subir Chowdhury’s thoughts and techniques on performance improvement and quality management have powered numerous business movements, most notably the Six Sigma movement and the LEO movement.
Masaaki Imai has championed the concept of kaizen over the past three decades in thought, word, and action. He is considered one of the leaders of the quality movement and a pioneer of modern business operational excellence.
Jeff Sutherland is one of the creators of the Scrum, a framework for developing, delivering, and sustaining complex products.
SCORE mentors offer business process -related consultation via video, email, phone, or in-person.