What is Zoho Mail Support? 

Zoho Mail Support assists users with issues related to Zoho’s secure business and personal email services — including sending, receiving, logging in, and configuring @zoho.com email accounts.

Why Do Users Need Zoho Mail Support?

Common reasons include:

• Can’t send or receive emails

• Login problems or password reset issues

• Custom domain email setup problems

• IMAP/SMTP/POP errors

• Zoho Mail not working in browser or app

• Email filters, folders, or storage issues

How to Get Zoho Mail Support?

Zoho provides both free and premium support.
Help is available through:

• Zoho Mail Help Center

• Support Ticket Submission

• Community Forums

• In-App Help (web and mobile)

• Live chat or phone (for paid users only)

How to Contact Zoho Mail Support?

Support is offered via:

• Zoho Mail Help

• Submit ticket: https://www.zoho.com/mail/contact.html 

• Community forum: https://help.zoho.com/portal/en/community/zoho-mail 

• Phone/chat support for paid users via Zoho One/Workplace plans

Steps to Solve Zoho Mail Issues

1. Zoho Mail Help Center

• Visit: https://help.zoho.com/portal/en/kb/zoho-mail

• Search your issue (e.g., “email not sending”)

• Follow the troubleshooting guide
  
  

2. Recover Zoho Account (Login Issues)

• Visit: https://accounts.zoho.com/password

• Enter your email

• Follow prompts to reset your password or unlock account
  
  

3. Zoho Community Forum

• Visit: https://help.zoho.com/portal/en/community/zoho-mail

• Search or ask questions

• Get help from users and Zoho product experts
  
  

4. In-App Help

• Open Zoho Mail (browser or app)

• Click Settings > Help

• Browse help topics or click “Contact Support”

Email-Only Security Features

• Two-factor authentication (2FA)

• Suspicious login alerts

• Encrypted mail delivery

• Spam and phishing filters

• Security dashboard: https://accounts.zoho.com/u/security

Quick Tips for Best Results

• Describe Clearly: Explain what’s wrong

• Include Info: Mention browser, app, or device

• Try Basics: Clear cache, update app, restart device

• Check Admin Settings: For business or custom domains

• Keep Recovery Info Updated: Email and phone number