Yandex Mail Support helps users resolve issues with @yandex.com, @yandex.ru, and other Yandex email domains — including sending, receiving, logging in, and managing mail settings.

Why Do Users Need Yandex Mail Support?

Common reasons include:

• Can’t send or receive emails

• Inbox emails missing or going to spam

• Login or password recovery problems

• Account locked or suspected of suspicious activity

• Issues with IMAP/SMTP setup

• Yandex Mail not working in browser or app

How to Get Yandex Mail Support?

Yandex offers support for both free and business users.
Support is available via:

• Yandex Help Center

• Account Recovery Page

• Support Form (for logged-in users)

• Yandex Connect (for business accounts)

• No phone or live chat for free users

How to Contact Yandex Mail Support?

Support is provided through:

• Yandex Mail Help

• Contact form: https://yandex.com/support/mail/troubleshooting.html

• Business support: https://connect.yandex.com/support

• Community and Help articles

Steps to Solve Yandex Mail Issues

1. Yandex Mail Help Center

• Visit: https://yandex.com/support/mail/

• Search your issue (e.g., “messages not received”)

• Follow the instructions listed
  
  

2. Recover Yandex Account (Login Issues)

• Visit: https://passport.yandex.com/passport?mode=restore

• Enter your Yandex username or phone/email

• Follow the steps to verify and reset your password
  
  

3. Submit Support Request (Logged-in Users

• Log into your Yandex account

• Go to Help → Troubleshooting

• Fill out the form with a detailed description
  
  

4. In-App Help

• Open Yandex Mail (web or app)

• Go to ⚙️ Settings > Help

• Search relevant topics or access contact links

Email-Only Security Features

• Two-factor authentication (2FA)

• Login alerts for new devices

• Spam, phishing, and virus protection

• Password and recovery options

• Security dashboard: https://passport.yandex.com/profile

Quick Tips for Best Results

• Describe the Issue Clearly

• Include Device & Browser Info

• Try Common Fixes: Clear cache, update browser, check filters

• Enable 2FA: For added account protection

Keep Recovery Info Updated