Email Helpline Number
What is GMX Mail Support?
GMX Mail Support helps users fix issues related to sending, receiving, and managing emails using @gmx.com, @gmx.co.uk, or other GMX domains via webmail or mobile app.
Common reasons include:
Can’t send or receive emails
Login or password issues
Spam or phishing concerns
Problems with email settings or filters
Attachments not uploading or downloading
GMX Mail not loading on browser or app
GMX provides support primarily through its Help Center.
Assistance is available via:
GMX Help Center
Contact Form (limited cases)
In-App Help
Community-based FAQ (no live chat or phone for free users)
Support options include:
GMX Help Site
Contact form: https://www.gmx.com/mail/contact
In-account support options (limited)
No phone or live chat for free users
GMX Help Center
Visit: https://www.gmx.com/help/
Search your issue (e.g., “can’t log in”)
Follow the step-by-step help guides
Recover GMX Account (Login Issues)
Visit: https://password.gmx.com
Enter your email address
Follow the prompts to reset your password
Use Contact Form (if needed)
Select a topic and describe the problem
Wait for an email response from support
In-App Help
Log in to GMX Mail on web or app
Click Menu ☰ or Settings ⚙️
Select “Help” and search for your issue
Password recovery options
Two-factor authentication (optional)
Anti-spam and phishing filters
Login alerts for suspicious activity
Security settings: https://www.gmx.com/account
Be Specific: Clearly explain the issue
Mention Details: Browser, device, app version
Try Basics: Clear cache, check internet, update browser/app
Use Strong Passwords: And update regularly
Check Spam Folder: For missing emails