Module 11: The A.R.T. of Mentoring and Communication

Learning Target

Evaluate your use of email.
Analyze a student communications scenarios using the A.R.T. of Mentoring framework;
Analyze interactions with your students using the A.R.T. of Mentoring framework.
Reflect on how the model can help you to improve your support of students in online and blended learning environments.

Introduction

Regardless of if you teach online, in-person, or blended, it's likely that you are increasingly communicating online with students, parents, and co-workers. Many of these communications are via email. Emails (or electronic mail as it was originally called) are as old as the internet. However, we aren't always the best at communicating via email because it's not how we communicate in real life. It's not always clear how formal we should be in our responses. How you communicate with students is also different form how you would communicate with parents or colleagues. In this module we will first consider general guidelines for communicating via emails. Then we will learn and apply the ART mentoring communication model that you can use when communicating with students.

Watch, Read, and Respond

Emailing Dos and Don'ts

Watch the TED Talk, How to Write an Email (No, Really) and/or read the blog post Yes, there is a right way to write an email -- here are some simple rules.

Then watch one of the following videos. Both videos provide helpful tips for managing your emails but the first video focuses on Outlook and the second video focuses on Gmail. Please watch the video for the email platform that you use the most (sorry to you Yahoo and Hotmail users).

Outlook Tips

Gmail Tips

Padlet Activity

When you are finished watching the videos, share your main takeaways on this Padlet. Include any additional tips or insights that you may have that wasn't included in the videos. Be sure to include your name in your post.

Communicating with Students Using the ART Model

Now that you've learned how to manage emails, let's talk specifically how you can use email to mentor students using the A.R.T. of Mentoring. Read The A.R.T. of Mentoring (LINK). The article presents a pattern for interacting with students asynchronously in a way that focuses on student learning. A.R.T. stands for Assess, Respond, and Target (see the image below). Make sure that you fully understand what each phase means because you will be responding to two scenarios that will allow you apply the A.R.T. model. You will also use the model the analyze a recent interaction.

Once you feel comfortable with the ART model, respond to this survey. The survey has three sections. The first two sections are scenarios. In the final section you will share a examine a recent interaction using the ART model.

Submit

If you completed the Padlet activity and responded to the ART of Mentoring Google Form, you are finished with the module and you don't have to submit anything else.

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