ADDING ACCENTS & INSERTING SYMBOLS Google Docs, has great features for adding accents and inserting symbols in a document.Here is a quick tutorial video: http://screencast.com/t/KkA8o3RC4TS
DELETING ITEMS IN GMAIL OR DRIVE In GAFE, when a user deletes an item in either their email or drive, it remains in their trash for 30 days by default. The user can easily retrieve the document or email from their trash during this time. Once it's been deleted from trash (that is, either 30 days has passed, or the user opened the trash, selected the item again, and chose to delete it permanently), it can still be recovered through the admin console for an additional 25 days after the permanent deletion. The drive data or emails are then restored to their original folders in the user's account. For either the user or the admin, these are very simple procedures. One caveat: data can't be restored if it will cause the user to exceed their drive quota.
Here are some videos, listed my topic, that you may find useful:
GMAIL Video Tutorials
Compose a new email
https://www.youtube.com/watch?v=WVQegYlA3DE
Threaded conversations, Setting up Split Pane & Searching within GMail
http://www.googlegooru.com/3-google-apps-tips-for-former-outlook-users/
Setting up offline access
https://www.youtube.com/watch?v=EH2IQA-1k-8#t=37
Creating folders (“labels”) and subfolders (“nested labels”)
http://www.googlegooru.com/how-to-use-labels-to-organize-and-customize-your-gmail/
Changing the Subject in a reply
https://www.youtube.com/watch?v=zarFloHK-Is
Creating filters
https://www.youtube.com/watch?v=M2Bk1Q9OquU
Checking spam and how your spam folder learns
http://www.googlegooru.com/learn-why-an-email-message-ended-up-in-your-spam-folder/
Creating a Contact Group
http://www.googlegooru.com/creating-a-contact-group-in-gmail/
Google Calendars Video Tutorials
New look for Google Calendar
https://www.youtube.com/watch?v=IjoK9U27Eqk
Creating events
https://www.youtube.com/watch?v=TYNjKfXwTvk
Notifications
https://www.youtube.com/watch?v=4z_mPT_OqwY
Share Google Calendar
https://www.youtube.com/watch?v=DmU02MRdXtk#t=163
Adding shared calendars to your iPhone
http://www.macworld.com/article/2050349/adding-subscribed-calendars-to-your-ios-device.html