REBUTTALS FE

FE Rebuttals

1. I am not interested: I understand, we are not going to change any prices or relationships you have right now for your future references. You can check the all information’s including the benefits we have, after that you can decide if it is something that meets your finances, ok? (go back to the question)

1a. I am not interested: These plans were specially designed for people on social security, disability or fixed income. So, are ou on fixed income? (If yes, proceed back to the question)

2.How much is the $$$ Policy costs? - (ask question on this objection) On which coverage plan you would like to know the rates about? (Once you have the coverage plan tell them sure I have my specialist on the other line who will give u rates on ___$ coverage plan) – (go back to the question)

2a. How much does the policy cost: it is based on a monthly premium and the monthly premium is based on your age and health conditions (go back to the question)

3. I already have a Plan: That is great, I believe you are talking about your Life insurance, right? (if yes)

Well the plan, that I am talking about is a final expense plan which is difference from your life insurance policy, this plan will pay your beneficiary within 24-48 hours of the notification. Also, you can leave this policy behind for your loved ones, as a gesture of goodwill. (go back to the question)

4. Send me something In the Mail: Well, I am available right here to answer your concerns and have a licensed agent on the other line waiting for you to get qualified. (go back to the question)

5. What Is the Name Of Your Company: The names is American Benefits, We are a broker company who works with leading Final expense insurance companies in the US. (go back to the question)

6. (Not interested/Already have a plan/people on low or fixed income) – Due to this pandemic situation, the state of Texas has been recently approved some recent discounts and benefits, for those people who already have a plan in place and for those people who are social security, disability, low income and fixed income. So we will provide you the quotes first, let you know the discounts and benefits you can qualify for.

So what we can do is compare your current plan with other options in your area and see if we can find you something more affordable with equal or better coverage!

So what we can do is look into the plans available in your area and find something affordable that will offer you all the coverage you need!

If someone asks, “Why are you calling me?” for FE, you can say, “We’re just calling today to offer you a free life quote and see if there are any more affordable options in your area that provide similar or better coverage. We want to make sure you’re not paying more than you need to or missing out on any benefits.”

That’s obv for if they already have coverage. If they don’t, “We’re just calling today to offer you a free life quote and check to see what’s available in your area. Some of these plans start as low as just $15/mo and have a max cash benefit of up to $35,000!”

NY NJ DE MD NC PA

📌WHAT IS FINAL EXPENSE INSURANCE

☞Final expense is a life insurance policy that covers burial expense and any other debts or obligations you may leave behind.

📌NOT INTERESTED GETTING A QUOTE

☞dont worry because were just giving you options to compare and see what are the benefits that you can take advantage that might gonna help you also with your final expense insurance.

📌if have a life insurance??

☞“No problem! We’re just offering to give you some free quotes to see if there’s any better rates or coverage that you may qualify for

📌WHAT ARE THE BENEFITS?

☞We specialize in affordable life insurance that will benefit you and your family and provide a maximum cash benefit of up to $35,000! Also, these policies are very affordable and can start at just $20 a month! Besides this is just a free policy quote, alright?"

📌I DON'T WANT TO GIVE MY INFO

☞"no worries your info would be kept confidential, and this is just a part of our pre qualifying questions for us to know and update our database and introduce you properly to our specialist."

📌You do have an active checking account or credit card, correct? (Must be YES. If NO, politely end call)

Credit card rebuttal:

☞“Well I don’t need any information from you, but I just want to make sure that if our licensed agent was to find a good plan that works for you, that you do have a valid form of payment.”

📌ALREADY HAS INSURANCE (REBUT OPTION 2)

☞Well, it’s good to be ahead however all of our clients feel that every dollar is important these days. We would like to show you some comparable plan that could save you money and assure you that you are getting the best value for your dollar.

We have a specialist on the other line who can explain the best options available for you this 2022.

📌CX ASKING WHERE THE AGENT IS LOCATED

☞We're located in Florida; however we have 3000 insurance agents across the country that help individuals like you find an option for affordable final expense coverage.

📌HOW DID YOU GET MY NUMBER?

☞We usually get your information from online requests or senior databases.

📌CX ASKING TO MAIL THEM SOMETHING

☞Don’t worry about that part you can speak with our specialist and he’ll be the better person to guide you further on this.

📌Not interested in getting a quote

☞dont worry maam because were just giving you an options to compare and see what are the benefits that you can take advantage that might gonna help you also with your final expense insurance.

📌WHAT IS FINAL EXPENSE INSURANCE (EXPLAIN THE INSURANCE IN DETAIL)

☞Final expense is a life insurance policy that covers burial expense and any other debts or obligations you may leave behind.

📌HOW MUCH WILL IT COST?

☞This is totally inexpensive and have small monthly premiums. For many people it might cost less than a dollar a day. We have a specialist on the other line who can explain it to you further.

📌NO INCOME/NO MONEY

☞If it were less than a dollar a day, am quite sure

you would be able to afford it so let me get you a specialist to explain how this is inexpensive and totally affordable.

📌NO INCOME/NO MONEY (REBUT OPTION2)

☞We have helped countless families on fixed monthly income and if it were less than a dollar a day, am quite sure you would be able to afford it so let me get you a specialist to explain the best options for you.

📌HEALTH PROBLEM (CX SAYS THEY HAVE HEALTH PROBLEMS OR THEY CAN'T GET INSURANCE)

☞ I am sorry to hear that but this new plan is

approved to cover everyone regardless of health conditions.

📌ANY OFF-SCRIPT QUESTION (FOR QUESTIONS YOU CANNOT ANSWER)

☞My only job is to introduce you to our licensed specialist who will explain the many benefits you can have for something that everybody will be needing later on in life