Tech & Learning, February 2026
Educational leaders who consistently ignore emails engage in a damaging form of "digital snubbery" that erodes trust, stalls organizational progress, and creates unbalanced power dynamics within school cultures. Rather than viewing inbox management solely as an administrative burden, leaders must recognize email responsiveness as a vital leadership disposition and address the discomfort of difficult communications early on. To maintain trust without burning out, leaders should adopt practical routines such as scheduling dedicated response blocks, promptly acknowledging received messages, routing inquiries to appropriate staff, and utilizing AI to draft routine correspondence.
Original article by Andy Szeto. Summary and Infographic powered by NotebookLM.