Result-driven academic leader, researcher, and solution provider with a track record of achieving high standards. I have extensive experience in academia and industry, specializing in business growth, programme development, pedagogical planning & execution, strategic planning & execution, and team building. I specialize in contemporary pedagogical methods based on experiential and technology-enhanced learning approaches, resulting in deep learner engagement and satisfaction. I have proven expertise in designing and translating data (structured & unstructured) into deep insights for business solutions aligned with strategic and research objectives. I worked on a successful strategic customer management (SCM) programme with Vodafone and provided integration services for the operations. It was a major UK CRM programme worth more than £90 million. Currently, I work as a Deputy Dean with reputable British university partners, liaising with all levels of management and stakeholders, and providing leadership for the successful delivery of programmes, team building, and business growth.
- Specialist in growth and competitive strategies.
- Expert in devising cohesive plan of action & controls for KPIs.
- APMG certified project manager
- Extensive experience in applying competencies standards for people, organisation, processes and Information Systems.
- Established skills in winning people and teams for business change.
- Expert in qualitative & quantitative research methods.
- Application of research in digital transformation, decision making, knowledge management and leadership.
- Published research in leading journals and conferences.
- Certified skills in business analysis competencies facilitating business change.
- Expert in business process and value chain modelling.
- Command in requirement elicitation and verification.
- Expertise in programme development.