How to Order Tokens

For security purposes, we don't share these files without direct authorization from the token printer. Follow these steps to get tokens printed for your program.

(1) Contact Osborne Coin. You may call (513) 681-5424 or email Cathy Futscher at futscher_cathy@osbornecoin.com.

(2) Design your Double Up coins. Drop Fair Food Network a line to let us know you've started the process. We can reach out to Osborne Coin to authorize the use of the Double Up logo for one side of the coin. You can work with Osborne Coin to design the second side of the coin.

Token Design

Most Double Up partners use aluminum tokens.

Typically, one side of the token is the Double Up Food Bucks logo (provided by Fair Food Network). The reverse side is unique to your state or region. Display the state/region name, dollar value of the token, and product eligibility (usually, "No Change Given. Fruits and Vegetables Only").

Token Price & Printing Information

Specs: 1.250" Aluminum, takes 1-2 weeks to print, multiple color options

Token Prices:

• 5,000 - $0.145 ea + UPS Ground, 2 days, $31
• 10,000 - $0.112 ea + UPS Ground, 2 days, $56
• 25,000 – $0.082 ea + UPS Ground, 2 days, $130
• 50,000 – $0.070 ea + UPS Freight, 2 days, $150

Design Prices:

• $195 per new design plate per side. Fair Food Network can give permission to use the Double Up Logo for one side. This will save you the cost of designing one side.

Determining How Many Tokens You'll Need

You might be wondering how many tokens you'll need, and how many to distribute to each market. We've come up with a calculation that uses markets' contract amounts, along with the assumption that tokens will circulate in and out of the market throughout the year, to help you make this decision. See "Double Up Scrip Distribution" for more information

8 Elements of a Successful Contract

A contract sets the stage for working together. This is your opportunity to be clear about roles and responsibilities -- both yours and the participating sites'. We believe focusing on the following 8 elements make for a successful contract.

1. How should funds be handled?
   • Eligible items
   • Tracking Double Up scrip
2. Outline participating site's responsibilities for on-site program implementation
   • Employee training
   • Working with customers
3. Establish expectations for record-keeping and reporting
   • What records should sites maintain and turn in to you?
   • How and when should sites report to you?
4. Do you expect sites to participate in program evaluation? If so, outline those expectations. You might require:
   • Customer surveys
   • Vendor surveys
   • Manager surveys
   • In-store promotions
5. Double Up trademark
   • Boilerplate language about the trademarked brand
   • Always include this!
6. Reporting schedule
   • Explain your reporting schedule and methods for turning in paperwork
7. Fund disbursement
   • Explain how you will reimburse sites. Will you:
     • grant funds up front?
     • reimburse based on actual expenses?
8. Violation of agreement
   • Outline repercussions for violating the contract

Tracking Contract Funds

You'll want to track basic information about each of your sites. Having contact information and financial data in one place is helpful, as is tracking whether your sites have signed and returned contracts. This can be done in a basic spreadsheet, or it can be done in a database if your organization has one. We recommend, at the very least, tracking the information laid out in the "Contract Tracking Spreadsheet."

Amending Contracts

Sometimes, Double Up sites spend more than their contract amount. If a site is nearing its contract amount and you have funding to increase the contract, we recommend using a "Mid-Season Contract Amendment" to track the allotment of additional funds. Simply fill this out with the required information and have the site sign and return it. Be sure to track this information in your "Contract Tracking Spreadsheet", too!

Closing Out Contracts

At the end of a contract year, it's time to reconcile. Many program leads allow their participating sites to roll over any contract remaining contract balance to the next contract year. You can see a sample contract close-out document below.