A pharmaceutical leader in the diabetes space requested a content development proposal for its treatment portfolio, spanning several medication classes. The scope included multichannel content development and management, audience generation, and marketing.
I led development of this ambitious RFP response, from initial concept to final offering. My background in continuing medical education and adult learning principles poised me to offer the client a unique, education-based solution rooted in evidence and with customer needs in mind — an approach not typically employed in promotional/commercial programming.
In addition to the final slide deck, I created and oversaw production of a leave-behind interactive "roadmap" in line with the proposal strategy, and a customized website featuring the RFP response deck, samples of content development work, staff bios, and contact information.
While my agency ultimately wasn't awarded the business (the client felt that Clinical Bridges/Ashfield wasn't appropriately staffed to execute the work), feedback from several client representatives to whom we presented felt that we were the only agency that "got it."
The comprehensive RFP presentation deck is linked below.
The roadmap concept illustrates four major components of the proposed portfolio-based approach focusing on the customer journey
Evaluate: An aerial view of the diabetes landscape highlighting opportunities and challenges within the client's diabetes portfolio
Formulate: An insights-based, portfolio-driven content and communications strategy that guides audiences along a progressive learning journey and measurably influences change
Collaborate: Industry-leading clinical expertise that drives strategic and tactical insights to create meaningful content tailored to customer needs
Execute: Applying adult learning principles for effective speaker training and content optimization to drive customer knowledge retention
Creating a customized portfolio narrative begins with an education-based dialogue that uncovers an understanding of customers' baseline knowledge, experiences, perceptions, and not least of all, barriers to adoption and use
Highlighting the strengths of each product and, importantly, defining its use and where it fits in the treatment paradigm, are key imperatives of a portfolio strategy
(Click arrow in upper right corner to open full RFP presentation in new tab)