Culture and Team Effectiveness Assessments

The performance of any team – it’s effectiveness, productivity and efficiency – depends on many factors.  Certainly, the competence of individual team members and the structure of the team – whether  you have the right people doing the right jobs – has a big influence on team performance.  But what matters even more is each team member’s attitude, self discipline and accountability.  Does every team member discipline themselves, take responsibility for the outcomes and hold each other accountable, rather than relying on the leader to impose discipline and accountability? This depends on the culture of the team, and team culture will either enhance or undermine performance regardless of competence, structure or even noble purpose.  And team culture starts with the leader.

Our team at DBS have designed and managed small and large teams, including cross functional teams, in both private practices, physician groups and in a large, complex health care delivery systems.  Our industry teams’ productivity metrics, client satisfaction and employee experience of work scores are a direct result of the team culture we are experienced at building – one reliant on attitude, self-discipline and accountability and intolerant of workplace “drama” and wasted energy.