Week 9

HS-POF-12 Demonstrate appropriate documentation, reports, billing procedures, and other office skills that may be utilized in a pharmacy.

 12.1 Demonstrate the use of both manual and computer-based information systems to perform job-related activities including generate prescription labels, update supply codes, and produce reports. 

12.2 Coordinate written, electronic, and oral communications throughout the pharmacy practice setting. 

12.3 Identify and describe types of prescription program sponsors including Medicaid, Medicare, HMO, and PPO. 

12.4 Explain third-party billing procedures and transactions including co-pays, deductibles, rejected claims, and prior authorizations. 

12.5 Demonstrate the process of sales transactions. 

12.6 Collect productivity information as directed by the pharmacist. 

12.7 Demonstrate basic office skills including filing chronologically, maintaining accurate logs, and composing letters and memos. 

12.8 Define necessary disciplinary actions that may be utilized by the employer