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SUPPORT

If you have any questions or need assistance, you can contact us at ddsoft@outlook.it

FREQUENTLY ASKED QUESTIONS (FAQ)

What should I do if the app doesn’t open?
Make sure you have the latest version of the app installed. If the issue persists, contact us at the email address above.

How can I send feedback or report a bug?

Send us an email at ddsoft@outlook.it with a detailed description of the issue or feedback. We will try to respond as soon as possible.

PRIVACY POLICY

1. DATA COLLECTION

The "Istar" application does not collect, store, or share any personal user data. The app is a tool for viewing, formatting, validating, and converting JSON, and does not require the entry of personal information or the creation of an account.

2. DATA USAGE

Any content you work with — JSON documents, file names, groups, and app preferences — is stored locally on your device. "Istar" does not transmit or share this data with third parties.

3. THIRD-PARTY SERVICES

"Istar" does not use any third-party services that require the sharing of personal data.

4. SECURITY

The information stored within the app remains on the user’s device. No data is transmitted to external servers, ensuring the protection of information managed within the app.

5. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this privacy policy. Any changes will be communicated within the app and will take effect from the date of publication.

6. CONTACT

For any questions regarding this policy, please contact us directly within the app or through the customer support provided by the App Store.

Last Updated: 12/06/2026