Business Purpose: Harmonic Records is planning to sell new products as part of an expansion initiative with Mercury Music. Harmonic Records wants to generate 20% more revenue on new products to solidify the expansion, and therefore needs to train employees on the new products and how to accurately answer questions about the new products during customer interactions. 

Business Solution: Blended learning training set including a full company email blast to notify employees of the upcoming change, a 20-minute eLearning course developed in Storyline 360 so training is accessible to employees across locations and time zones, and a quick reference guide listing the three new products and locations within the store.

Tools Used: Articulate Storyline 360, Canva, Pixabay, 360-degree camera

Highlights: Virtual 360-degree interactive store tour, scenario-based learning, tabbed interaction, variables

Business Purpose: Sofia Ray Hiring Solutions has received feedback through surveys from hiring managers that interview performance for their candidates is scoring below average in comparison to other candidates. Candidates are also reporting a lack of structure to their interview responses. Sofia Ray Hiring Solutions has partnered with Mason Consulting Firm to create a training focused on the S.T.A.R. method to standardize responses and focus on objectivity and consistency in ratings from hiring managers. 

Business Solution: Blended learning training set including a 20-minute eLearning course developed in Storyline 360 and an infographic for quick reference when practicing interview responses. 

Tools Used: Articulate Storyline 360, Canva

Highlights: Scenario-based learning, accordion interaction, quiz questions aligned with objectives

Business Purpose: Pixel Photography is a premiere camera company that currently features a camera geared towards beginners that they began selling last year. They have performed 6, 9, and 12 month customer feedback surveys and want to improve their customer ratings on ease of use from 6 out of 10 to 9 out of 10 by the end of this fiscal year. They would like to do this by enhancing customer knowledge of the product in a fun and easily accessible way. In the long term, Pixel would like to increase positive advertisement and customer reviews and in turn increase revenue of the product by 10% within the next 18 months. 

Business Solution: eLearning course accessible via QR code and link printed on the product box. The course will be promoted by the company and employees selling the products. 

Highlights: Flip card and marker interactions, images taken by Pixel photographers, and quiz questions aligned with objectives

Tools Used: Articulate Rise 360, Canva

Highlights: This accordion is an example of an interaction developed utilizing triggers, variables, motion paths, states, and layers

Tools Used: Articulate Storyline 360

Highlights: This interactive book short is an example of a slide developed using hotspots, motion paths, layers, variables, and triggers

Tools Used: Articulate Storyline 360