To accompany "Yarny's Looms" eLearning module, this job aid helps Yarny's customer service associates reference how to weave on a loom, step-by-step. Demonstrating how a loom works was a critical buisness goal identified by Yarny managers in order to increase sales through the selling of looms. Due to lack of prior knowledge of how looms work, associates neglected to share loom information with customers.
Tools: Canva + Google images.
To accompany "Positive Company Culture" eLearning module, this job aid helps employees reference remote collaboration techniques. Turnover at the company is high because employees are frustrated with each other and refuse to work together as a team. These soft skills will enable the employee to interact with their coworkers to be successful in the workplace.
Tools: Canva.