Embedded Files
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Problem: Yarny, a fiber arts company specializing in knitting and felting supplies, has its highest sales in weaving looms. However, sales associates often lack expertise in weaving and feel unqualified to effectively communicate the benefits of the looms to customers. This lack of confidence leads to associates avoiding discussions or demonstrations of the looms. Yarny aims to increase loom sales by 75% to significantly boost profits.
Solution: By educating employees on how to effectively sell looms, the company intends to not only increase the sales of their highest-ticket item but also to introduce knitting and felting enthusiasts to weaving, thereby driving additional yarn sales.
Process: I assessed the audience, content, and the business problem. With the problem analyzed and the right solution identified, I designed the course, which is documented in the Design Document. For Kirkpatrick's Level 2 evaluation, I included an interactive knowledge check and a final assessment with scenario-based questions. Kirkpatrick's Level 3 Evaluation involves a client survey and a management review of sales after 3 months. Lastly, I created a microlearning job aid for this course, a quick reference to highlight the key information from the e-Learning.
Tools Used: Articulate Storyline 360 + Canva.
Highlights: Layers, multi-media elements including video, chunking information, knowledge check, + scenario-based assessments.
Problem: Bean Software Company has a company culture issue where turnover in the company is high. Employees are often frustrated with each other and refuse to work together as a team. The goal of the company is to reduce turnover by 50% in order to cut training costs and keep employee retention.
Solution: As a result of taking this module, employees would be able to communicate better, reduce their own sense of stress, and collaborate with each other.
Process: When developing this course, I took a structured approach focusing on adult learning principles. I began by assessing the target audience, content, business challenge, and potential solutions. Next, I created a Design Document that outlines the essential elements of the module. The evaluation includes Kirkpatrick's Level 2 and 3 methods, involving knowledge checks + a final graded assessment a management review of the employee form from Bean Software Company and the results from the client survey to gauge the effectiveness of the training.
Tools Used: Articulate Rise, animation + AI in Canva.
Highlights: Flip cards, marker interaction, knowledge check, accordion, + final assessment.
Tools Used: Articulate Storyline 360
Highlights: Drag and drop, changed states, + audio.
Purpose: Celebration Tree Farm and Wellness Center (CTFWC) sought to provide customers information regarding farm safety and coppicing practices. This training video emphasizes safety protocols and enhanced tree cutting practices, directly contributing to improved operational efficiency and financial success.
Learning Objectives: To identify the required personal protective equipment (PPE) and its proper use during tree cutting; to demonstrate the proper tree-cutting technique using saws to avoid injury; to describe how responsible tree selection contributes to forest health through coppicing and to explain the criteria for selecting the right tree to ensure continued growth of the forest.
Tools Used: Vyond free trial.
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