Looking for Trezor customer service? Whether you need help setting up your hardware wallet, recovering your seed phrase, or updating firmware, here are the official ways to contact Trezor Support.
π Trezor Phone Number: 1-909-406-2847
π§ Trezor Email Support: support@trezor.io
π Trezor Help Center: Trezor Support
Trezor, developed by SatoshiLabs, has been the leading name in cryptocurrency hardware wallets since 2014. Trusted by millions worldwide, Trezor wallets are:
Open-source and transparent
Independently audited by cybersecurity experts
Non-custodial, giving you full control of your private keys
This makes Trezor not only a safe hardware wallet but also a reliable choice for crypto users looking for both security and support.
Support Method Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Response TimeΒ Β Β Β Β Β Β Β Β Notes
π Phone Support Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Fastest Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Call 1-909-406-2847 for urgent help
π§ Email Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β 24β48 hrs Β Β Β Β Β Β Β Β Β Β Β Β Β Β Use for detailed issues
π Help Center Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β InstantΒ Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Step-by-step guides
π GitHubΒ Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Varies Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Technical bug tracking
π¬ Reddit/Twitter Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Community Β Β Β Β Β Β Β Β Β Β Β Β Β Quick tips from experienced users
Trouble setting up your Trezor device
Lost access or recovery seed issues
Firmware update errors
Security concerns or suspicious activity
General hardware wallet troubleshooting
Trezor, by SatoshiLabs, has been the pioneer in cryptocurrency hardware wallets since 2014. Itβs fully open-source, highly audited by cybersecurity experts, and is trusted by millions of crypto holders worldwide.
Issue Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Quick Solution
Device Not DetectedΒ Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Try another USB cable/port β Restart Trezor Suite
Forgot PINΒ Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Wipe device β Restore with 24-word seed
Firmware Update FailedΒ Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Bootloader mode β Retry update
Touchscreen FrozenΒ Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Disconnect β Reconnect in bootloader mode
Missing Coins Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Refresh Trezor Suite β Check coin support list
1οΈβ£ Unbox & Connect β Use original USB cable, visit trezor.io/start
2οΈβ£ Install Trezor Suite β Official desktop & mobile app
3οΈβ£ Set PIN β 4β9 digits with anti-keylogger protection
4οΈβ£ Backup Seed β Write down your 24-word recovery phrase offline
5οΈβ£ Start Using β Send/receive crypto safely
π‘ Model T Tip: Enable Shamir Backup for multi-share recovery
π Offline Cold Storage β Private keys never touch the internet
π‘ PIN + Passphrase β Dual protection from theft
π Recovery Seed β Full wallet restoration
π₯ Open-Source Firmware β Transparent, no hidden backdoors
π« No Bluetooth β Eliminates wireless hacking risks
β Donβt buy from Amazon/eBay β use shop.trezor.io
β
Check hologram seal on packaging
β
Only download software from trezor.io
In this in-depth Trezor review, weβll cover:
β
Pros & Cons β Who should (and shouldnβt) use it
β
Security Features β How it protects against hacks
β
Model T vs. One β Which Trezor is right for you?
β
Setup & Usage Guide β Step-by-step walkthrough
β
Trezor vs. Ledger vs. KeepKey β Key differences
β
Where to Buy & Pricing β Best deals in 2024
Letβs dive in!
Trezor is the worldβs first cryptocurrency hardware wallet, created by SatoshiLabs in 2014. Unlike software wallets, Trezor stores private keys offline in a hack-proof device.
2014: Trezor One launched (first hardware wallet ever)
2018: Trezor Model T released (touchscreen upgrade)
2024: Still the gold standard for open-source security
β Air-gapped security β Immune to remote attacks
β 100% open-source β Audited by cybersecurity experts
β Supports 1,000+ coins β Bitcoin, Ethereum, Cardano, more
β User-friendly interface β Great for beginners & pros
Trezorβs reputation rests on its unmatched security architecture:
Security Feature Β Β Β Β Β Β Β Β Β Β How It Works
Offline Cold StorageΒ Β Β Β Β Β Β Private keys never touch the internet
PIN + PassphraseΒ Β Β Β Β Β Β Β Β Two-factor protection against theft
24-Word Recovery Seed Β Β Β Β Β Β Backup your wallet if lost/damaged
Open-Source Firmware Β Β Β Β No backdoors β fully transparent
β οΈ Important Note: Trezor devices do NOT have Bluetooth (unlike Ledger), eliminating wireless attack risks.
Trezor supports 1,000+ coins, including:
β
Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC)
β
Cardano (ADA), Polkadot (DOT), Solana (SOL)
β
All ERC-20 tokens (via Trezor Suite)
Model T vs. One Differences:
Trezor One: ~1,200 coins
Trezor Model T: ~1,600 coins (extra altcoin support)
Plug Trezor into your computer via USB.
Go to trezor.io/start.
Download the official desktop/mobile app.
Choose 4-9 digits (anti-keylogger protection).
24-word backup phrase (store it offline!).
Send/receive crypto via Trezor Suite.
Enable Shamir Backup for extra security (Model T only).
Feature Β Β Β Β Β Β Β Β Β Β Β Β Trezor Model TΒ Β Β Β Β Β Β Β Ledger Nano XΒ Β Β KeepKeyΒ Β Β
Price Β Β Β Β Β Β Β Β Β Β Β Β Β Β $219Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β $149Β Β Β Β Β Β Β Β Β Β Β Β $49
ScreenΒ Β Β Β Β Β Β Β Β Β Β Β Β TouchscreenΒ Β Β Β Β Β Β Β Β Β Small OLEDΒ Β Β Β Β Β Large OLED
Bluetooth Β Β Β Β Β Β Β Β Β Β β No Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β β YesΒ Β Β Β Β Β Β Β Β Β β No
Coins Supported Β Β Β Β 1,600+Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β 5,500+ Β Β Β Β Β Β Β Β Β Β ~40
Best ForΒ Β Β Β Β Β Β Β Β Β Β Β Security maximalists Β Β Altcoin traders Β Β Β Beginners
Who Wins?
Best security? Trezor (open-source, no Bluetooth)
Most coins? Ledger Nano X
Best value? KeepKey
β Unmatched security (first & most audited wallet)
β Touchscreen (Model T) β Easy navigation
β Supports 1,000+ coins
β Open-source & transparent
β No Bluetooth (less mobile-friendly than Ledger)
β Model T is expensive ($219)
β Recovery seed vulnerability (if stolen physically)
Trezor One: $59 (best budget option)
Trezor Model T: $219 (premium touchscreen)
Official Store: shop.trezor.io (avoid Amazon due to tampering risks).
π‘ Tip: Watch for Black Friday deals (big discounts historically).
π Help Center: Trezor Support
βοΈ Email: support@trezor.io (slow response times)
π οΈ Live Chat: No (unlike Ledger)
Reddit (r/TREZOR) β Active user community
Twitter (@Trezor) β Updates & support
GitHub β Open-source bug tracking
Security-focused users (open-source, no Bluetooth)
Long-term Bitcoin/Ethereum holders
Cypherpunks & privacy advocates
Mobile users (no Bluetooth support)
Altcoin day traders (Ledger supports more coins)
The most trusted name in crypto security, but slightly outdated vs. Ledger.
Ledger Nano X (Best for altcoins & mobile)
KeepKey (Best budget option)
π Want more details? Check out our full KeepKey vs. Ledger vs. Trezor breakdown!Β
π’ What do you think? Is Trezor still the king, or has Ledger overtaken it? Letβs discuss below! π
General Support:
Trezor Wallet Support
Trezor Customer Service
Trezor customer service number
Trezor support live chat
Trezor help center
Trezor contact email
Technical Issues:
Trezor hardware wallet issues
Trezor troubleshooting guide
Trezor not connecting to computer
Trezor device not recognized
Trezor USB connection problems
Security & Recovery:
Trezor recovery phrase backup
Trezor 24-word seed phrase
Trezor PIN reset
Trezor passphrase issues
Trezor wallet recovery process
Firmware & Updates:
Trezor firmware update failed
Trezor bootloader mode
Trezor Suite not detecting device
Trezor firmware verification
Trezor Model T update issues
Device-Specific Problems:
Trezor touchscreen not working
Trezor display problems
Trezor Model T frozen screen
Trezor One button unresponsive
Trezor battery drain (Model T)
Transactions & Software:
Trezor transaction pending
Trezor Suite sync errors
Trezor missing coins
Trezor ETH staking issues
Trezor Bitcoin transaction failed
Setup & Guides:
Trezor setup guide 2025
Trezor Model T vs One setup
Trezor Shamir Backup tutorial
Trezor Suite beginner guide
Trezor wallet initialization
Community & Alternatives:
Trezor Reddit support
Trezor vs Ledger support
Trezor official Telegram
Trezor GitHub issues
Trezor alternative wallets