Central Food Facility (C.F.F)

Full-time managers have the right to change these policies at their discretion

C.F.F Student Office

(740) 593-4631

cff@ohio.edu

Who are we?

Central Food Facility (C.F.F) is a centralized food processing facility, located on Ohio University's West Green. At CFF, food and baked goods are prepared and shipped out to 14 venues across the Athens campus as well as some outside vendors. Consisting of a central kitchen, large-scale bakery, vegetable kitchen, and warehouse, CFF offers a wide variety of job opportunities. Students that work at CFF enjoy a free meal for every shift they work, are given a flexible schedule with Saturdays off and have the unique opportunity to see how food is processed and distributed to the Ohio University community

Pay Levels and other Important Things

New Pay Information For Spring 2023 (effective January 15th)

Throughout Culinary Services, individual jobs are classified under different pay levels based on the difficulty of tasks and skill level required to perform the job. Pay levels are listed below. If you are unsure which level you fall under, please ask a coordinator or manager for clarification.

Level 1 $11.00 per hour

Cafes/Markets/West 82

Level 2 $12.00 per hour

The District/Nelson Dining Court/Central Food Facility

Level 3 $13.25 per hour

Dishroom/Pots and Pans/Catering/Latitude 39 Servers & Bartenders

Level 4 $14.00 per hour

Student Leaders/Office Assistants/Hiring Managers/FoodPro Assistants*

Level 5 $14.75 per hour

Student leaders/Office Assistants/Hiring Managers/FoodPro Assistants**

Level 6 $15.00 per hour

Student Coordinators/Latitude 39 Cooks

Level 7 $16.50 per hour

Interns

*In-training

**Who have completed/passed the Student Leader class

Please note: Future updates to State and/or Federal law may necessitate pay changes at any time. Also, Ohio University may institute a pay freeze due to state budget conditions.

All student employees are strongly encouraged to sign up for direct deposit. Please note that depending on the date you start your job, you may not receive your first paycheck for four weeks. After the first paycheck has been received, you will receive your pay every other week. Please refer to the Payroll Calendar, which you may access above.

In addition to the above opportunities, employees will be eligible for a $0.20/hr. pay increase at the end of each semester, given that they have zero no-call, no-shows, no more than one strike, have worked at least 10 weeks that semester and have worked at least two shift during finals week.

Clocking In/ Out

Sometimes, especially with newer employees, there are issues with the time clock not working. Please TRY to swipe your card before manually clocking in. If your card still does not work, you can sign the Manual Log-In Sheet located outside of the coordinator's office. ***Be sure to note the error code on the screen. For security reasons, University Human Resources closely monitors the number of times employees are manually clocked in. Therefore, we have put in place some some guidelines:
- - - - If you lose your Student ID
        If you lose your Student ID, you have three shifts to get a replacement. You will need to sign the Manual Log-In Sheet each time.
      - If you forget your Student ID
        You will be given a warning the first time you forget your ID and a strike every time thereafter.
Clock in at the appropriate Pay Level (PL) - If you are not sure which pay level to use, please ask a Student Leader.
Always be in proper dress code and ready to begin work before clocking in.
Before clocking out, make sure all of the work is done, your area is clean and sanitized, and that a Student Leader has signed off.
For individuals who have never received a student ID, you will need to go to the Bobcat Depot located on the first floor of Baker Center within the first week after your orientation to avoid any disciplinary actions

Breaks

- - For every shift over four and a half hours, you are allowed one, clocked out, 15 minute break.
  - Always ASK a staff member before going on break. They will determine if it is a good time for your break.
  - No eating in the production area.
  - Drinks are allowed in the designated spaces in each production area ONLY and must have a lid with your name or initials clearly marked.

CFF Student Employee Attendance Policy

Calling off

We ask that all student employees calling off for a scheduled shift, do so via email at cff@ohio.edu
Student employees are required to call off no less than one (1) hour prior to their scheduled shift and must provide documentation before returning to work unless they wish to use their personal day.
- - - Absences due to COVID-19 should follow the guidelines outlined on the Handbook Home Page

***** School work and group meetings are NOT excusable absences ****

Personal Days:

Things come up. Sometimes you need extra time to study or aren't feeling the best or life happens. We value each of our employees & their dedication to our team, but sometimes you just need a day.

Each student begins the semester with one Personal Day (free call off). This is a use it or lose it benefit. Students wishing to use their personal day must follow all of the procedures outlined below:
- - Students must email their unit office at least 1 hour before the start of the shift.
  - Personal Days will not be permitted on double strike weekends/days, the Sunday following Thanksgiving Break, the Sunday following Spring Break, finals week or the opening day of the semester.
  - These are offered on a first come, first served basis. Only two Personal Days per shift, per kitchen, will be permitted in one day.

- Management has the right to suspend the Personal Day policy at any time. This is a benefit, DON'T ABUSE IT!

Calling off in Advance

Advance call-offs, with two-weeks notice, will be excused absences if you follow these guidelines:

- - Notify a Student Coordinator, via email, two weeks prior to a missed shift.
  - The email should include date and time of shift, the area in which you are working, and the reason you will be missing the shift.

Tardiness

Being more than 15 minutes late to a scheduled shift is considered tardy and will result in one strike for the first offense, two strikes for the second and so on.

- - If you will, regularly, be late to a scheduled shift because you are coming from class, please inform your coordinators so they can make a notation on the roster to allow it.

No Call No Show

A No Call No Show (failure to report to a scheduled shift without notice) is an inexcusable offense and will result in one non-removable strikes and a mandatory performance counseling with your manager.

Shift Modifications

We schedule our employees for the times they are needed so anything outside of normally scheduled hours must be approved by management. If you wish to come in early or stay late, you must first send an email or talk to a coordinator or manager to see if it can be arranged. Working outside of your regular shift without approval will result in a strike.

When rescheduling for a semester, students are allotted two weeks at the beginning of each semester to change their schedule with no documentation required. After those two weeks, students will need to provide documentation of a schedule change or work out their schedule for two weeks.
- Failure to work out the previous schedule or provide documentation will result in one removable strike for an improper schedule change

Double Strike Weekends/Days

Double strike weekends/days are specific days throughout the year when employees are more likely to call off due to special events. Consequently, unexcused call offs or no call/no shows on these days will result in double the usual amount of strikes. We encourage employees to utilize the sub board and/or find other employees to cover shifts if they are unable to work on a double strike day.

Double strike weekends/days include:

Opening weekend
Parents weekend
Homecoming
Finals Week/Commencement
Halloween (block party weekend)
Dad's weekend
Martin Luther King Jr. Day
Sib's Weekend
All fest weekends
Reopening days following Thanksgiving, winter, and spring break
Mom's weekend

Warning System

Warnings are issued for first time offenses for the following, after a warning has been given a strike will be given for the same offense if reported again
- Dress code violations
- Cell phone usage in production areas
- Excessive cell phone usage
- Poor work performance
- Breaks that exceed the allotted break time
- Failure to clock out for breaks

Holidays and Breaks

Certain holidays and break periods call for modified hours of operation at Central Foods. Your student management team will communicate any schedule changes to you in advance.

If your scheduled shift falls on a holiday or holiday weekend that CFF will remain open, you are expected to follow the attendance policy as usual.

Finals Week

CFF is open during finals week until Friday afternoon. Students are expected to attend all of their regular shifts unless there is a final exam scheduled during the shift. If an exam is scheduled during your shift, you should communicate this to your coordinator at least two weeks in advance. Documentation for a student's final exam needs to be submitted to the appropriate email account before the shift will be excused.

Double strikes go into effect for all shifts during finals week from Sunday open through Friday afternoon shut down.

Additional positive points will be given to students who sign up to cover shifts during finals week. Note: at least two shift must be worked over finals week in order for an employee to remain eligible for a semester raise.

Central Food Perks

Incentives for Student Employees

Meal Policy

CFF student employees are provided a meal, free of charge, for every shift they work. If your scheduled shift happens to fall at a time when no meal is being served, ask your coordinator or manager for a meal ticket to be used in one of the campus dining halls.

Student Employee of the Month

Your student leaders and coordinators will choose one employee every month as the CFF Student Employee and Student Leader of the Month. This decision is based collectively on positive points earned, work performance, attitude, and willingness to work as a team. The recipient of the CFF Student Employee and Student Leader of the month award will receive $20 in Bobcat Cash.

Professional Development & Promotional Opportunities

Interested in Joining Our Polo Team??

Students interested in taking on a bigger leadership role should speak to a Student Coordinator or manager for more information
Student Leader Program

Hour Minimum & Maximum - Polo Teams

Minimum Weekly Hours - 12 hours

Applies to Student Leaders in Training, Student Leaders, Office Assistants, Hiring Managers & FoodPro Assistants

Minimum Weekly Hours - 16 hours

Applies to Student Coordinators (all areas)

Maximum Weekly Hours - 25 hours (summer - 35)

Applies to Student Leaders in Training, Student Leaders, Office Assistants, Hiring Managers & FoodPro Assistants

Maximum Weekly Hours - 28 hours (summer - 32)

Applies to Student Coordinators (all areas)

"Leaders don't create followers, they create more leaders."- Tom Peters

CFF Student Employee Dress Code

As representatives of Ohio University, student employees should strive to carry themselves in a professional manner. This means acting maturely and respectfully at all times and following all policies, including dress code. Proper dress code also ensures a clean, sanitary work environment that is in compliance with all food codes and safety policies.

Proper uniform consists of the following:

A clean uniform, sleeved shirt, in good repair
Clean pants (jeans, khakis, slacks) that cover the ankle and are in good repair (no holes)
Socks that cover the ankle
A white hair net when in production areas. Hair needs to be tucked in with no loose strands.
Closed-toed shoes that also cover the heel
Slip-resistant shoes are highly encouraged

Employees are not permitted to wear the following:

NO Sperry's, Tom's, boat shoes, etc.
NO exercise pants, leggings or sweatpants, no scrubs.
NO necklaces, bracelets, rings or earrings (including gauges) Medical necklaces, medical bracelets and flat wedding bands are permitted, as well as permanent piercings without stones.

Beard Policy

Facial hair must be neatly trimmed to the face and covered with a beard net.

Personal Hygiene

When working with or around food, sanitation and personal hygiene play a crucial role in ensuring food safety and quality. This means coming to work clean and regularly bathed or showered and washing your hands often.

Personal Electronic Devices

Did you know, your cell phone is ten times dirtier than a toilet seat?

Not only are cell phones, and other electronics, germ-ridden and unsanitary, they are a distraction that keep employees from focusing on their tasks while on the job. Employees regularly work with knives and other equipment. If employees are distracted they are putting themselves and their coworkers in potentially dangerous conditions. In compliance with the United States Department of Agriculture (USDA), cell phones and other electronics are not permitted in production areas. This includes: headphones, ear buds, air pods, Fitbits, smart watches and similar devices.

Cell Phone "Safe Zones"

Corridor between the dock and vegetable prep area
Corridor between the bakery and freezer
Either employee break room

Re-scheduling

What, why, when and how

Scheduling for each semester for returning employees is done roughly 3-4 weeks before the end of the prior semester and is based off of a hierarchy system that takes into account when an employee was hired and how many hours they have worked.
New hires will schedule shifts as they are hired and will chose from any open shifts still available.