To ensure the quality of online courses, CSUF took a faculty-driven approach to develop faculty expertise in online quality assurance and to cultivate a faculty community who provide pedagogical and technological support relevant to online teaching to each other; this approach has been enhanced with professional development and instructional designer support offered from CSUF’s Online Education and Training department.
Our campus commitment to sustainable quality assurance for online courses is supported via:
Hosting workshops and programs for faculty on online teaching pedagogy and effective use of technology tools
Disseminating information on Quality Matters to the campus to promote online quality assurance
Supporting faculty and campus team members to attend professional development opportunities locally and nationally
Campus Goals for Quality Assurance
Goal 1: Expand the awareness and implementation of the Quality Matters (QM) process on campus
Goal 2: Deepen QM expertise on campus
Goal 3: Support expansion of QM course certification
Goal 4: Expand research on the impact of faculty quality assurance expertise on student learning outcomes and experiences and share findings with CSUF and the CSU community
Supporting Campus Partners
Faculty Development Center
Academic Technology Center
Office of Assessment and Educational Effectiveness
Information Technology
CSUF Colleges/Departments
2022-2023 Goals & Progress
Goal 1: 20 faculty completing campus professional development certificate programs related to QM principles
Progress: 14 faculty members completed the Accessible Instructional Materials certificate program, consisting of three modules on accessibility awareness, universal design for learning, and making documents, videos, and presentations accessible. 9 faculty members completed the Blended/Flipped Design certificate program, consisting of five modules addressing best practices for designing a hybrid/flipped course.
Goal 2: 5 QM online course certification reviews
Progress: Four courses were submitted for QM certification review by July 2023 and are pending certification. All 4 courses underwent a rigorous quality assurance process leading to QM course review: (a) each faculty member completed a QM self-review and met with our campus QM Master consultant; and (b) each course had a QM Prep Review by a subject matter QM master reviewer, followed by consultations with our campus QM Master consultant and QMC. The fifth course was not accomplished this year due to faculty illness, which resulted in two faculty members being unable to participate throughout the year.
Goal 3: 10 QM Prep Reviews
Progress: Our campus completed 4 QM Prep Reviews. Carry-over funds will be used to support QM Prep Reviews for 23-24.
Goal 4: A research report analyzing study results of QM-expertise on student learning outcomes and experiences
Progress: Our campus SQuAIR lead has been active in attending monthly CO meetings online and has obtained IRB approval. Current findings are posted on this website under Research.