FAQ Training Issues

I did training as a medical student, do I have to do the training again?

The access you get as a Medical undergraduate is different from your access as a resident, you will not be able to login as a resident until you pass the relevant EUPA. We are directing all of the first year residents who previously did Connect Care training as a medical student to complete the training that relates to their residency and pass the associated EUPA.  Once you complete privacy training and pass the EUPA you will have access to Connect Care.

I have completed the EUPA but it does not appear in Completed Courses 

It can happen that the module completion message can fail to make it from your computer to the My Learning Link server. If you know that you have completed the EUPA but it continues to show as not completed then you can complete and submit this attestation form to have your completion recognized.    

https://redcap.link/EUPAAttestation

Privacy does not appear in Completed Courses

It can happen that the module completion message can fail to make it from your computer to the My Learning Link server. If you know that you have completed the Privacy training but it continues to show as not completed then you can complete and submit this attestation form to have your completion recognized.    

Attestation for On Our Best Behaviours  -- https://redcap.link/AttestationOOBB