Once the specialty specific EUPA has been passed access is enabled by an automated process that takes 4-6 hours to complete. Logging in to the live patient care system, called production (PRD), is done by navigating to https://myapps.albertahealthservices.ca or by clicking the MyApps icon on the desktop of any AHS computer.
Your AHS username and password are also your Connect Care login userid and password
most residents, and some fellows, are setup with multiple jobs to allow them to move between different clinical services during rotations or electives e.g., Anesthesia, Emergency Medicine, etc. When you login to Connect Care you first pick the appropriate job that aligns with that clinical service. Senior residents and Fellows are typically have one job and do not have to pick a job at login.
Trainees typically login to specialty's zone wide virtual department. The structure for virtual departments is Zone + Specialty, for example Calgary Zone Nephrology. Providers can not login to a physical department e.g., CGY PLC Nephrology.
To find your department click the magnifying glass that appears in the department entry field
Then type in the name of the specialty, e.g., “Nephrology”
You will see all the virtual departments that match with that search term.
Select the appropriate department and click Accept
Some providers have a job that requires logging in to a physical department. The jobs identified below will select a physical department, rather than the virtual department.
Anesthesia
Search “anesthesia” using the magnifying glass in the Department entry field. Select the appropriate department based on hospital
Diagnostic Imaging
Search “imaging” using the magnifying glass in the Department entry field. Select the appropriate department based on hospital
Emergency Medicine
Search “emerg” then select the appropriate department based on location
Obstetrics & Gynecology
Search "L&D" then select the appropriate department based on location
Oncology - Medical
Department is based on location: AHS Oncology Calgary, AHS Oncology Edmonton, AHS Oncology Grande Prairie, AHS Oncology Red Deer
Oncology - Hematology
Department is based on location AHS BMT Hem North, AHS BMT Hem South
Rural Medicine – Emerg
Search “emerg” then select the appropriate department based on location
Rural Medicine – Inpatients
Department based on location: South Zone Rural Medicine, Calgary Zone Rural Medicine, Central Zone Rural Medicine, Edmonton Zone Rural Medicine, North Zone Rural Medicine
To ensure a smooth start to your Connect Care experience, it is CRITICAL that you check your log in to Connect Care.
To do so, you will need to:
Complete your EUPA and On Our Best Behavior assessments
Open the Connect Care Production (CC - PRD) environment from My Apps folder https://myapps.albertahealthservices.ca/
On the Hyperspace login screen, enter your AHS username and password.
select the job that matches with your resident specialty as outlined in the Quick Start Guide
In the department screen, enter the appropriate department
Once logged in navigate to the Login Lab screen:
Click the Epic Button in the top left corner
Select "Help"
Towards the bottom select "CMIO Login Labs Info"
Review the information that appears on this screen in boxes labelled:
User Record - confirm you are named here
Provider Record - the name that appears here should match the User Record name.