Emergency Services

Crisis and Emergency Services 

9-1-1 

Law enforcement, accidents, medical emergencies 

9-8-8 

Suicide and Crisis Lifeline 

• 1-800-273-8255 (TALK) 

Mobile Crisis 

1-315-251-0800 

Domestic Violence Services 

SAF (Syracuse Area Family) 

• Crisis Hotline: 315-342-1600 

• Regular Contact: 315-342-7532 

Vera House 

• Address: 723 James Street, Syracuse, NY 

• Phone: 315-425-0818 

National Domestic Violence Hotline 

• Phone: 1-800-799-SAFE (1-800-799-7233) 

Men's Services 

OCO 

BMEN (Men's Batterer Accountability Program) 

• Phone: 315-342-1256 

Addiction Services 

Addiction Helpline 

• Phone: 1-877-846-7369 

Housing and Basic Needs 

2-1-1 

Housing, food, referrals 

OSWEGO COUNTY DEPARTMENT OF SOCIAL SERVICES

Phone: (315) 963-5021 or (315) 342-7618

Email: temporaryassistance@oswegocounty.com

Requirements:

• Must be a county resident

• Must demonstrate financial need or be facing a housing emergency (eviction, utility shut-off, homelessness, or domestic violence)

• Must meet income eligibility thresholds for Temporary Assistance

• Emergency assistance is available for those in crisis situations even without prior notice

 CITY OF OSWEGO RENTAL ASSISTANCE PROGRAM (RAP)

159 Liberty Street, Oswego, NY 13126

Phone: (315) 343-3452 | Mon–Fri, 8am–4pm (by appointment)

Website: oswegohousing.org

Requirements:

• Must reside within the City of Oswego

• Must meet income eligibility (at or below 50% of Area Median Income based on household size)

• Applications must be submitted in person or by mail

• All meetings are by appointment only

CITY OF FULTON RENTAL ASSISTANCE

Phone: (315) 593-7166

Requirements:

• Must reside within the City of Fulton

• Must meet income eligibility guidelines

• Contact the office directly to confirm current requirements and availability of funds

HOUSING CHOICE VOUCHER (SECTION 8) – JEM, INC.

Phone: 1-800-373-8933

Website: centralofficehcv.com

Requirements:

• Must fall below 50% of the Area Median Income for your family size

• Must pass a background check (no prior fraud or termination from federally assisted housing programs)

• Must provide verification of income, childcare expenses, disability-related expenses, and household composition

• Units must pass HUD housing quality standards inspection

• Note: There is a waiting list — apply as early as possible

OSWEGO COUNTY MENTAL HYGIENE DIVISION

100 Spring Street, Mexico, NY

Phone: (315) 963-5361

Requirements:

• Must be a county resident with a documented mental health disability

• Must be referred through or connected with the Mental Hygiene Division

• Funds for security deposits, first month's rent, and housing subsidies are targeted to individuals with disabilities

RENTAL ASSISTANCE PROGRAM (RAP) – HIV/AIDS SUPPORT

Phone: (315) 472-8099

Requirements:

• Must be a resident of Oswego, Lewis, or Jefferson County

• Must have a documented HIV/AIDS diagnosis

• Must demonstrate housing instability or financial need related to the condition

NY STABILITY VOUCHER PROGRAM

Contact: Housing and Homeless Coalition of Central NY

980 James Street, Syracuse, NY 13203

Requirements:

• Must be experiencing homelessness, fleeing domestic violence, or be a veteran in housing need

• Covers one month's security deposit; includes a landlord bonus equal to one month's rent

• Must be referred through a partnering agency or coalition

 GENERAL REFERRALS & LOCAL HELP

Call (315) 251-1400 to be connected with local nonprofits, low-income apartments, and one-time rent help.

LEGAL AID SOCIETY OF OSWEGO (Eviction Defense)

Phone: (315) 342-2191

• Free legal assistance for income-eligible residents facing eviction

A FEW IMPORTANT TIPS:

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• Apply as early as possible — before receiving an eviction notice gives you the most options.

• Many programs pair financial assistance with case management to help address the bigger picture.

• You may apply to multiple programs at the same time.

• Income limits vary by household size — contact each program to confirm your eligibility.

Community Resources 

Warmline (Oswego Catholic Charities) 

• Phone: 315-598-3980 

• Instructions: Press 0 & ask for warmline 

• Hours: Monday - Friday, 9-2 

• Text: Connect to 741741