We accept all debit and credit cards, including Visa and Mastercard.

All sales are securely processed via PAYPAL™ without the need to log in or have a PAYPAL account.

Alternatively, you can CONTACT US to process your payment privately using our YOCO facility or via EFT (electronic fund transfer).  

Due to the nature of our products, we do not offer refunds, all sales are final.  

Returns and exchanges are only offered in exceptional circumstances.

• Exchange for a different size:  If you were gifted the incorrect size or misjudged your own, please CONTACT US within the first 3 days of receiving your product, with the purchase details and a clear image of the item and we will be happy to assist.

• Return of faulty goods:  All our products are produced to the highest quality standards, but manufacturing faults could still happen.  If you think your item has a manufacturing fault, please CONTACT US within the first 3 days of receiving your product, with the purchase details and clear images of the damaged item, including a close up of the damaged area and we will be happy to assist.

Damage through long term or excessive use is not considered a manufacturing fault.

PLEASE NOTE:

All items being returned or exchanged should be in a ‘as new’ condition, unwashed, unworn and in its original packaging.  All returns are subject to inspection and may take 5 to 7 working days to process.  Depending on product availability and outcome of inspection, replacements are not always guaranteed.

Collection and delivery, including costs must be arranged and covered by the customer.

We use Aramex for trusted and secure delivery to all locations within South Africa.  You will receive an email containing your tracking number once your order has been sent.

All orders are distributed from our studio in Cape Town and may take 2 to 5 working days for delivery to occur.  

For custom orders, a lead time of 20 working days may be required before delivery will take place.

PLEASE NOTE: 

• Someone will need to sign for your package at the delivery address and that we are unable to deliver to PO Box addresses.

• We also offer FREE delivery to certain areas within the Southern Suburb region CT.  Please CONTACT US to find out if your area applies.

• Should you reside outside South Africa, please CONTACT US to secure your order and arrange personalized shipping and delivery.

• All customers outside of South Africa are responsible for the customs fees/duties that may be charged by the country of import.

Yes you can.  CONTACT US before checkout, let us know which product you want, and we will get back to you to arrange a suitable time and place.  

PLEASE NOTE: 

We are based in Cape Town and have various stores situated around the City that will be happy to serve as a collection point.

We use salvaged or repurposed paper, plastic and cardboard to produce our packaging, including swing tickets.  Avoiding eco-friendly materials entirely is sometimes impossible, therefore we also repurpose bubble wrap and recycled polyester bags when shipping fragile goods. 

Most of our garments are made by hand at our humble studio in Cape Town.  Where the patterns are drawn up on salvaged paper or cardboard and sampled before production begins.

Some goods are sourced from within the Western Cape region and processed in Cape Town. 

The origins of our products, including any salvaged garments, are indicated in the products description.

BASICS™ is our range of Tshirts and Hoodies that are proudly made in South Africa, using locally sourced organic cotton grown in Southern Africa and only from suppliers that adhere to the SADC's (Southern African Development Community) ethical and sustainable development practices and commitment to fair trade and regional policies and values.  

We redirect and repurpose waste textiles from landfills and use natural fabrics that are ethically sourced, certified sustainable and environmentally friendly, including locally grown cotton and certified organic hemp.  

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Definitely!  Customisation is one of our most popular requests.  

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To ensure that every item purchased from us will last you a lifetime, we offer FREE repairs on most of our products.

PLEASE NOTE:

Any unconventional repair methods might be subject to a small repair free and some damages may be deemed too severe for repair.

Collection and delivery, including costs must be arranged and covered by the customer.

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