PRIVACY POLICY



COLDWASH47© is committed to safeguarding and respecting the privacy of its users.  Our Privacy Policy is designed to help you understand how we collect, use and safeguard the information you provide to us.

By accessing our site or our service, you accept our Privacy Policy and Terms and Conditions and consent to the collection, storage, usage and disclosure of your personal information as described in this Privacy Policy.


INFORMATION WE COLLECT


We collect “Non-Personal Information” and “Personal Information.” 


Non-Personal Information includes information that cannot be used to personally identify you, such as general demographic or website analytics we may collect. Such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the service, the time and date of access and other information that does not personally identify you. 


We track this information using cookies, which are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. 

Sending a cookie to a user’s browser enables us to collect non-personal information about that user.  The company may use both persistent and session cookies.  Persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser.


Personal Information means any information about an individual from which that person can be identified, including your name and email address, which you submit to us through the subscription process on the site.  Please contact us if you would not like to receive marketing emails or other material from us in the future.

When signing up or placing an order from www.fromcapetown.store, we require you to provide certain personal data to provide the subscription service or fulfil your order.

This personal data may include your contact details including name and email address. 


INFORMATION WE DON'T COLLECT


We will never collect credit/debit card information as we use a third-party payment processor to handle this information securely. None of your credit/debit card information is ever stored anywhere on our website.


CHILDRENS PRIVACY


Our website services and marketing material are not directed to anyone under the age of 16. The Site does not knowingly collect or solicit information from anyone under the age of 16. In the event that we learn that we have gathered personal information from anyone under the age of 16 without the consent of a parent or guardian, we will delete that information as soon as possible. If you believe we have collected such information, please contact us.


HOW WE USE AND SHARE INFORMATION


As an independent retailer, we do not sell, trade, rent or otherwise share any of your personal information to any third party including your name or email address without your consent. If required, COLDWASH47© reserve the right to share Personal Information with vendors who are performing services for the company.


The personal information you provide to us is only used to help us communicate with you. For example, we use personal information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers.


We may however share personal information with outside parties if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable legal process, governmental request or enforce applicable Terms and Conditions, including investigation of violations, address fraud, security or technical concerns or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law. 


HOW WE PROTECT INFORMATION


The website uses TLS (Transport Layer Security) software and similar encrypting systems to protect your information when you purchase products on the website.  We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our service, you acknowledge that you understand and agree to assume these risks.


YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION


You have the right at any time to contact us if you do not wish to receive further communications from the site, including newsletters, marketing material, e mails, promotions or special offers.


LINKS TO OTHER WEBSITES


As part of the service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the site and the service. Therefore, this Privacy Policy does not apply to your use of a third-party website accessed by selecting a link on our site or via our service. To the extent that you access or use the service through or on another website or application, then the Privacy Policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites before proceeding to use them.


CHANGES TO OUR PRIVACY POLICY


COLDWASH47© reserves the right to change this policy and our Terms and Conditions at any time.  Therefore, we advise that you periodically check the site for updates.


This Privacy Policy was last updated on 2024/05/01.