This Privacy Policy applies to the Clu Partner mobile application, which is designed for independent service providers (“Partners”) to receive and manage service requests from customers.
We respect your privacy and are committed to protecting the personal information you share with us.
By registering or using the Clu Partner app, you agree to the collection and use of information in accordance with this Privacy Policy.
We collect information necessary to operate the platform and enable service delivery.
Name, phone number, and email address
Residential address
Government-issued identification (such as Aadhaar, PAN, or driving license) for verification purposes
Services offered and service category
Service location and availability
Pricing preferences
Job history, completion status, and customer feedback
Bank account details for processing payouts
Tax-related information, if required under applicable law
Approximate or real-time location data (used only to assign nearby service requests and improve service efficiency)
Device information such as device model, operating system, and app usage data
We use the collected information to:
Match partners with customer service requests
Enable communication between partners and customers
Process payments and payouts
Verify identity and prevent fraud
Improve app performance and user experience
Provide customer and partner support
Comply with legal and regulatory requirements
We may share your information in the following situations:
With customers, to enable service delivery
With third-party service providers, such as payment processors or verification partners
When required by law, regulation, or legal process
In case of business transfer, such as restructuring or transfer of operations
We do not sell your personal data to third parties.
We use reasonable administrative and technical measures to protect your information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain your information for as long as your account remains active or as required to fulfill legal, regulatory, or operational obligations. Certain data may be retained even after account closure where legally required.
As a Clu Partner user, you have the right to:
Access your personal information
Request correction of inaccurate data
Request deletion of your data (subject to legal obligations)
Withdraw consent for data processing (which may affect app functionality)
You can exercise these rights by contacting us using the details below.
The Clu Partner app may use cookies or similar technologies to improve functionality and user experience. You can manage permissions through your device settings.
The app may contain links to or integrate with third-party services such as payment gateways. We are not responsible for the privacy practices of these third parties.
We may update this Privacy Policy from time to time. Any changes will be communicated through the app or via email. Continued use of the app indicates acceptance of the updated policy.
The Clu Partner app is intended only for individuals 18 years of age or older. We do not knowingly collect personal information from minors.
If you have any questions about this Privacy Policy or your data, you may contact:
Email: clueslabs@gmail.com
Last Updated: 2025