Top Up

  • If you top up in game but you didn't receive any Zeny / Premium card, you can fill up this support ticket.
  • Important tips: Make sure you already checked YOUR MAILBOX IN GAME! The zeny and premium card send to you BY MAIL IN GAME, it will not auto appear in your inventory.
  • Also there might be some delay on server too, if you still haven't receive for several hours, please proceed.
  • Login to XD.com (it will ask you to bind your mobile number if you haven't bind yet) , then go to this support ticket site:

Support ticket site: https://api.xd.com/service/form/ro/201#!form-id-1050

Translation pic:

Example of receipt:

Must show the content & amount & game name & reference number

Bigger pic : Click Me

by Clo