Customer Support ticket list

DUDE, please don't overuse it and cause trouble to Customer Supports. Thanks.

<< Please check left side for support ticket types <<

What's those for?

Register on XD - How to register a XD account.

ID Verification - How to verify your account if you can't chat/market in game.

Guest to XD - Convert your guest account into XD account.

Wechat/QQ to XD - Convert your Wechat/QQ account into XD account.

Top Up Bugs - How to get the Zeny / Big Cat Coins you bought but didn't receive in game.

Find Account - That moment when you totally forget about your username.

Find Password - How to retrieve the password if you didn't bind your account with your mobile number.

Hacked - Your account get hacked / binded with fake info, email address, or mobile number. (Please also use this if you lost your phone and want to change to another phone number)

Phone Bind - How to bind your phone number with your game account.

How to logout Guest - You can't login game and it said the account name is already existed. Do this to logout the empty guest account.

Guest lost - How to retrieve your guest account if you lost it.

Market Bugs - How to retrieve your zeny/items if Market swallowed them.

Game Bug Reports - How to report bugs.

RO Mobile Discord group invite link : https://discord.gg/XPAf6qH