FAQ

I have completed the EUPA but it does not appear in Completed Courses 

It can happen that the module completion message can fail to make it from your computer to the My Learning Link server. If you know that you have completed the EUPA but it continues to show as not completed then you can complete and submit this attestation form to have your completion recognized.    

https://redcap.link/EUPAAttestation

Privacy does not appear in Completed Courses

It can happen that the module completion message can fail to make it from your computer to the My Learning Link server. If you know that you have completed the Privacy training but it continues to show as not completed then you can complete and submit this attestation form to have your completion recognized.    

Attestation for On Our Best Behaviours  -- https://redcap.link/AttestationOOBB

What is my username and password?

Once you have completed training your access will be enabled automatically overnight. You will not receive a message stating that your login has been enabled.

• Your login to Connect Care is your AHS username and password.

• To check your access is enabled please follow the steps outlined at 5. How to Login after Training