Privercy Policy

Last Updated: July 11, 2026

ClimbOn is a hiking support app that helps users create hiking plans, record activities, perform pre-hike checks, share routes, share locations during events, and prepare information for emergency communication.

This Privacy Policy explains how information is handled in ClimbOn.

1. Information We Collect and Store

ClimbOn may use or store the following information on the user’s device:

• Hiking routes and saved plans

• Hiking activity records

• GPX files imported or exported by the user

• Pre-hike checklist selections

• Water amount and food quantity entered by the user

• Emergency contact information entered by the user

• Names and sharing text entered in settings

• Location information used for route planning, activity recording, map display, SOS support, and related features

• Event codes, participant names, and anonymous participant IDs used for event sharing features

• Current location information shared during an event

• Route information shared within an event

ClimbOn generally does not require account registration.

However, when using event sharing or location sharing features, information necessary to create or join events, share current location, and retrieve shared routes may be stored in or transmitted to cloud services such as Firebase.

2. Location Information

ClimbOn uses location information to provide the following features:

• Displaying the user’s current location on the map

• Recording hiking activities

• Displaying routes and navigation-related information

• Creating SOS support information

• Including coordinates in emergency or sharing messages

• Sharing the user’s current location with members participating in the same event code

Location information is used to provide app functionality.

ClimbOn does not use the user’s location information for advertising, tracking, or marketing purposes.

ClimbOn is not an emergency rescue service. ClimbOn does not automatically send location information to the police, fire department, rescue organizations, or other emergency services.

3. Event Sharing Features

ClimbOn may allow users to create an event and share an event code with other users. Users who join the same event may share route information and current location information with each other.

When using event sharing features, the following information may be stored in cloud services such as Firebase:

• Event code

• Event creation date and time

• Event expiration time

• Shared route information

• Participant name

• Anonymous participant ID

• Participant’s latest location information

• Timestamp of location updates

Location sharing occurs when the user creates or joins an event and starts location sharing.

The shared current location may be displayed to members participating in the same event code. Location information is not made public. However, users who know the event code may be able to join the event. Please be careful when sharing event codes.

Users can stop location sharing through in-app controls or by changing the location permission settings in iOS.

Events may have an expiration time. After an event expires, new participation and location updates may be restricted.

4. Cloud Storage of Information

When using event sharing features, ClimbOn may use cloud services such as Firebase to store event information, shared routes, participant information, and latest location information.

This information is used to provide event sharing, route sharing, participant location display, and other app features.

ClimbOn does not use this information for advertising purposes or third-party tracking.

After an event ends, event information and location information stored in the cloud may be retained for a certain period of time and then deleted. Depending on app operation status or technical limitations, old event information may be deleted manually.

5. On-Device Storage

The following information is mainly stored on the user’s device:

• Saved routes

• Hiking activity records

• Pre-hike checklist settings

• Emergency contact settings

• Offline map cache data

• Imported shared routes

• Some state information related to event participation

If the app is deleted, data stored on the device may also be deleted depending on iOS behavior and backup settings.

However, information stored in the cloud through event sharing features may not be deleted immediately when the app is removed from the device.

6. Sharing Information

ClimbOn helps users create messages for SMS and other sharing features.

Shared messages may include the following information:

• Current location coordinates

• Route name

• Recording status

• Battery level

• Water and food information

• Pre-hike checklist status

• Emergency contact or hiking plan information

• Event code

• Shared route information

ClimbOn does not automatically send these messages. Whether to send or share such information is decided by the user through iOS features or third-party apps.

After information is shared through SMS, messaging apps, email, social media, or other services, the information will be handled according to the privacy policies and terms of those services.

When using event sharing features, shared routes and current location information may be displayed to users participating in the same event code.

7. Emergency Contacts

Emergency contact information entered in ClimbOn is used to assist emergency communication and the creation of sharing messages.

This information is mainly stored on the user’s device, and ClimbOn does not automatically send it outside the app.

If the user sends information using SMS, email, messaging apps, social media, or other sharing features, the information will be handled according to the policies of the service used for sharing.

8. Offline Maps and External Services

ClimbOn may obtain map data from external map services for map display and offline map storage.

When using map features, technical information necessary to retrieve map tiles, such as IP address, network information, and request information, may be sent to external services.

ClimbOn may also use cloud services such as Firebase to provide event sharing and location sharing features.

Please refer to the privacy policies and terms of use of each external map service and cloud service provider for details on how they handle information.

9. GPX Files

ClimbOn allows users to import and export GPX files.

GPX files may include location information, timestamps, elevation data, route information, and other data. Please be careful when sharing GPX files with others, as they may contain personal movement history and location information.

10. Advertising Tracking

ClimbOn does not use third-party advertising tracking within the app.

ClimbOn does not use location information, hiking records, event participation information, or shared route information for advertising purposes.

11. Analytics Information

If analytics or crash reporting features are added in the future, this Privacy Policy will be updated to clearly state what information is collected and for what purpose it is used.

12. Children’s Use

ClimbOn is not specifically intended for children.

If children use ClimbOn, they should do so under the supervision of a parent or guardian, especially when using location information, event sharing features, emergency contact features, and sharing features.

If an event code is shared with others, the child’s current location may be displayed to users who join the same event. Parents or guardians should carefully confirm the sharing scope and participants when children use event sharing features.

13. Information Security

ClimbOn manages data using standard iOS app storage mechanisms and cloud services such as Firebase.

However, no storage method or communication method can be guaranteed to be completely secure.

Users should properly protect their devices by using passcodes, Face ID, Touch ID, Apple ID protection, and other security settings.

If an event code is shared with a third party, that third party may be able to access event information and shared location information. Please manage event codes carefully.

14. User Control

Users can manage their information in the following ways:

• Edit or delete saved routes

• Delete hiking records or exported files

• Change pre-hike checklist settings

• Edit emergency contacts

• Change location permission settings in iOS

• Stop location sharing within the app

• Leave an event

• Delete the app from the device

If location permission is disabled, major features of ClimbOn may not function properly.

If the app is deleted, information stored on the device may be deleted. However, event information and location information stored in the cloud through event sharing features may remain for a certain period of time.

If you wish to request deletion of event information stored in the cloud, please contact us through the contact information provided on the ClimbOn support page.

15. Changes to This Privacy Policy

This Privacy Policy may be updated as necessary.

Any changes will be posted on the support page or in another appropriate location.

16. Contact

For inquiries regarding this Privacy Policy, please contact us through the contact information provided on the ClimbOn support page.