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User Feedback & Support
User Feedback & Support
We are dedicated to continuously improving ClearScan Ultra: PDF & Word.If you have suggestions, feature requests, or have encountered an issue with document scanning and text extraction, please contact our support team directly:
We are dedicated to continuously improving ClearScan Ultra: PDF & Word.If you have suggestions, feature requests, or have encountered an issue with document scanning and text extraction, please contact our support team directly:
• Support Email:supportsgtechlab@gmail.com
• Support Email:supportsgtechlab@gmail.com
• App Name: ClearScan Ultra: PDF & Word
• App Name: ClearScan Ultra: PDF & Word
• Platform: Android (Google Play)
• Platform: Android (Google Play)
Reporting an Issue:
Reporting an Issue:
When reaching out about a bug or scan failure, please include:
When reaching out about a bug or scan failure, please include:
1. Your device model and Android OS version.
1. Your device model and Android OS version.
2. A brief description of what happened (e.g., camera focus, export error, formatting issue).
2. A brief description of what happened (e.g., camera focus, export error, formatting issue).
3. The format you were converting to (PDF or Word DOCX).
3. The format you were converting to (PDF or Word DOCX).
We review all user correspondence promptly.
We review all user correspondence promptly.
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