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𝗬𝗼𝘂𝗿 𝗢𝗻𝗲‑𝗦𝘁𝗼𝗽 𝗦𝗵𝗼𝗽 𝗳𝗼𝗿 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝘂𝗽𝗽𝗼𝗿𝘁, 𝗗𝗮𝘁𝗮 𝗘𝗻𝘁𝗿𝘆, 𝗟𝗲𝗮𝗱 𝗚𝗲𝗻 & 𝗦𝗵𝗼𝗽𝗶𝗳𝘆...........
HUBSPOT
HUBSPOT
A unique all-in-one CRM platform that integrates sales, marketing, and customer service automation. HubSpot provides contact management, email marketing, live chat, pipeline tracking, and workflow automation, making it ideal for lead generation and customer engagement.
Gained hands-on knowledge of HubSpot's CRM tools, sales pipelines, marketing automation, and customer tracking features.
Strengthened my ability to manage customer relationships, generate leads, and optimize workflows.
Completed under the instruction of David Rivers via LinkedIn Learning.
HubSpot CRM: Driving Smart Sales & Seamless Customer Journeys
HUBSPOT CONTACT
HUBSPOT CONTACT
HubSpot Contact is a detailed record of an individual who interacts with your business. This could be a customer, lead, or potential prospect. Contacts in HubSpot allow you to manage and track interactions, email communications, meetings, and even support requests.
HUBSPOT COMPANIES
HUBSPOT COMPANIES
HubSpot links companies with their individual contacts, allowing you to understand the bigger picture of how a company is interacting with your business. This insight helps in streamlining your sales, marketing, and customer service efforts.
FORM CREATION PROCESS
FORM CREATION PROCESS
FORM VIEWS
FORM VIEWS
FORM VIEW REPORT
FORM VIEW REPORT
ENQUIRY FORM
ENQUIRY FORM
FORM ENGAENGAGEMENT REPORT
FORM ENGAENGAGEMENT REPORT
FORM CREATION
FORM CREATION
ENGAGEMENT REPORT
ENGAGEMENT REPORT
DELIVERY SUMMARY
DELIVERY SUMMARY
DELIVERY STATUS
DELIVERY STATUS
DELIVERY STATUS
DELIVERY STATUS
EMAIL TEMPLATE
EMAIL TEMPLATE
THANK YOU EMAIL TEMTEMPLATE
THANK YOU EMAIL TEMTEMPLATE
TICKETS
TICKETS
TICKETS
TICKETS
WORKFLOW
WORKFLOW
CHAT WIDGET FORM SUBMISSION
CHAT WIDGET FORM SUBMISSION
WORKFLOW STEP CREATION
WORKFLOW STEP CREATION
ZOHO SUITES
ZOHO SUITES
A flexible and cost-effective CRM with features such as lead management, email automation, workflow automation, and sales forecasting.
Zoho CRM: Mastering Customer Engagement & Workflow Automation
Acquired hands-on knowledge of Zoho CRM’s powerful features — from lead management and pipeline tracking to workflow automation and analytics. Strengthened my ability to streamline customer interactions and drive data-informed decisions for business growth.
ZOHO CRM
ZOHO CRM
ZOHO CAMPAIGN
ZOHO CAMPAIGN
KNOWLEDGE BASE
KNOWLEDGE BASE
ZOHO DESK - TICKET CREATION
TICKETS
RESOLVED TICKET
TICKET LIST
ZOHO CLIG - CHANNEL
ZOHO CLIG - CHANNEL
MEETING CREATION
MEETING CREATION
ZOHO-CLIG INTERFACE
ZOHO-CLIG INTERFACE
ADMIN SET-UP
ADMIN SET-UP
FreshDesk 13.03.2025.mkvFRESHDESK
INTERCOM LIVE CHAT AUTOMATION
INTERCOM LIVE CHAT AUTOMATION
PIPEDRIVE
PIPEDRIVE
Pipedrive is a smart, easy-to-use CRM built by salespeople, for salespeople. It helps you organize leads, track communications, and close deals faster with a visual sales pipeline that keeps everything in one place.
Pipedrive is also a Lead Generation tool.
CHATBOT
PIPEDRIVE PROSPECTOR - LEADS
PIPEDRIVE ACTIVITIES
CRM TOOLS
CRM TOOLS
I'm proficiency in other well known CRM tools including - Zendesk, Salesforce, ZohoDesk, Tidio....
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