Welcome! I’m Chinenye, an award-winning Senior Customer Service Executive with over 12 years of hands-on experience delivering top-tier Customer Support, Sales, Lead Generation, Social Media Management, Virtual Assistant, and E-Commerce Services across multiple industries. Each role has shaped me into the versatile, detail-oriented, and results-driven professional I am today.

My professional journey has taken me through various dynamic Industries, including Tech, Construction, Gaming, Real Estate, Hospitality, E-commerce, Technology, Health, Travel/tour, and Finance Sectors, where I have consistently exceeded expectations and driven business growth.

My dedication to customer satisfaction has earned me multiple awards, including Best Customer Service of the Year – a testament to my outstanding customer service relationship management, exceptional problem-solving abilities, and unwavering punctuality.

At the heart of my work is a commitment to clear communication, Customer Relationship management, attention to detail, technical support, managing up, Customer Service, grit, and a proactive approach to troubleshooting. My client’s success is my success, and I’m dedicated to fostering strong, long-lasting relationships built on trust and mutual respect.

• expectations.

• Best Customer Service of the Year (2019 & 2020): this award celebrates the unwavering dedication, problem-solving expertise, and commitment to delivering exceptional customer experiences. It reflects a deep passion for client satisfaction, strong relationship management, and the ability to turn challenges into opportunities.

• Best Staff of the Year (2019 & 2020): Honored for my exceptional customer service, strong problem-solving abilities, integrity, and unwavering punctuality.

I invite you to explore my portfolio and see how my experience, skills, projects, and passion for customer service interaction can help take your business to new heights

 I am available to start immediately.

Let’s connect and create something amazing together!

• Attention to Detail

• Good Communication

• Technical SuppSupport 

• Problem-solving

• Interpersonal

• Managing Up

• Goal Oriented 

• Grit

• Prioritization

• Productivity

• Proactiveness

• Adaptability

• Emotional Intelligence

• Customer Service

• Data Entry

• Social Media Management

• Lead Generation 

• Customer Relationship Management

• Appointment Scheduling 

• Email Management 

• Transcribing

• E-commerce

• Troubleshooting

• Travel Itineraries 

• Project Management

• VirtuVirtual Assistant