If your plans change, the Chase Travel portal makes it straightforward to modify your travel dates. Depending on your airline and ticket type, you can adjust flights, hotels, or vacation packages while leveraging your Ultimate Rewards® points.
Step 1: Log in to Your Chase Account
Go to Chase.com or open the Chase mobile app.
Sign in using your username and password.
Step 2: Access Your Bookings
Navigate to your Ultimate Rewards dashboard.
Select your Chase card that was used for the booking.
Click Travel to open the Chase Travel portal.
Step 3: Locate Your Reservation
Go to the “My Trips” or “Upcoming Bookings” section.
Find the flight, hotel, or vacation package you wish to modify.
Step 4: Change Travel Dates
Select Change Dates or Modify Booking.
Enter your new travel dates.
Review available options, including flights or hotel availability for your new dates.
Step 5: Review Costs and Fees
Some changes may involve:
Fare differences if the new flight is more expensive
Change fees depending on airline policies
Hotel rate differences for updated dates
Chase Travel will display any additional cost or points required before confirming changes.
Step 6: Confirm the Change
Verify all updated details, including seat selection, hotel room type, or package inclusions.
Confirm payment using points, cash, or a combination.
You will receive a new confirmation email reflecting the updated travel dates.
Tips for Changing Travel Dates
Act quickly: Some airlines offer lower fees or flexible policies if changes are made early.
Check policies: Review cancellation and change rules for both flights and hotels before confirming.
Contact support if needed: Call 1-888-483-9719 for assistance with complex changes or last-minute adjustments.
Maximize points: For premium cards like Sapphire Reserve®, you may retain extra value on points even after date changes.
In short, changing travel dates through Chase Travel is simple: log in → access Ultimate Rewards → open Travel → locate booking → change dates → confirm updated itinerary.