Can Customer Service Assist with Cancellation?
Can Customer Service Assist with Cancellation?
Yes — Chase Travel customer service can help you cancel flights, hotels, car rentals, and vacation packages booked through the portal. Whether you need a full refund, a date change, or just partial credit, a live agent can guide you through the process.
How to Cancel a Booking
Call the Dedicated Travel Line
Dial 1-888-483-9719, available 24/7.
Speak with a Chase Travel agent to request cancellation and understand any applicable fees.
Online Cancellation
Log in to your Chase account.
Navigate to Ultimate Rewards → Travel → My Trips.
Select the booking you want to cancel.
Some cancellations can be completed directly online, but certain tickets or packages may still require a phone call.
Check Refund Policies
Cancellation policies vary by airline, hotel, or travel package.
Chase Travel agents can confirm refund eligibility, points return, or travel credits before you cancel.
Key Points to Remember
24/7 support: Chase Travel agents are available at any time to assist with cancellations.
Premium cards perks: Cards like Sapphire Reserve® may offer additional travel protections, including coverage for cancellation fees under certain circumstances.
Confirmation: After cancellation, you’ll receive an updated confirmation email reflecting the refund or adjusted travel credits.
Yes, Chase Travel customer service can assist with cancellations. For the fastest assistance, call 1-888-483-9719, or manage bookings online through My Trips in your Chase account. Always review the provider’s cancellation policies and your card benefits for maximum value.